ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.60/5
Chance of future purchase:
3.85/5
Shipping & packaging:
3.89/5
Customer service:
3.63/5
Return/Replacement policy:
3.55/5

Verified
3/5

2023-10-08

Said part would fit surprise it didnt

"Ordered a third brake extender said 07-18 wrangler got in the mail had to cut half away to fit 08 wrangler also bolts that came were 1" to short even though said would fit factory tire mount"


Verified
5/5

2023-10-10

Friendly customer service

"I called to make sure everything would be in the package, and I spoke with a very friendly customer service rep who took care of my need right away. Even confirmed the piece would fit my vehicle. Will be purchasing from here again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-10-10

Running boards

"When the running boards came in I was missing a bracket. The lady who took my call wasn’t very concerned and not very good at making me feel better about it. She stated it will take awhile for them to get them to you and wasn’t concerned I needed it asap due to my disability and traveling. BUT thanks to the company I received them in a timely manner. Love the running boards and are exactly what I needed. I would give them a chance again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-09

Great price and not too difficult to install

"Nothing much more to add than the title already states. I installed them in about an hour and they work great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-10-09

Excellent customer service

"I had searched around fir prices for the rough country 70068 light bar kit fir my 2023 Jeep Gladiator Rubicon. Getting the military discount was easy once I was on the phone with sales. At this point 2-3 days shiping looks good to me. The same time as other online vendors. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-09

Quick and Easy...smiles

"it was quick and easy...no complaints...smiles"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
2/5

2023-10-08

No expert advice here

"So Extreme Terrain tells you that to install the bull bar I purchased will require disabling the electric air dam on my 2023 Toyota Tundra. What they fail to tell you is that you will have to purchase a $180 module from CBI in order to do this? I contacted the Extreme Terrain "expert" for possible other solutions. He didn't know about the module and was not a Toyota expert like they claim. I could tell all he was doing was cruising the internet looking for solutions like I had already done. I asked if I could return my bullbar but because I purchased an open box item I wad told I would have to pay for return shipping and would only get store credit. I don't have any need for any other products so I am stuck with trying to sell this on my own or purchase the expensive module. Hey Extreme Terrain if you are going to disclose up front work around to install a product then maybe you should be more thorough in doing all the research and disclosing everything. Bad experience horrible customer service. I won't be purchasing anything from you again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-08

FEDEX

"I’ve enjoyed ordering from extreme terrain and still do presently. FEDEX, However held on to the package in the neighboring city to me for 24 plus hours and delayed the shipping basically two days past the expected delivery and I paid for it to arrive sooner. The weather was great so they were either behind or improperly functioning. If I had known that I would have saved money and requested normal mail. I realize this is a FEDEX issue not an issue from the seller. The product was great in appearance, functionality, and I will order again. Thank you Extreme Terrain. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-08

Perfect 1st mod

"Got this for my mother, as she's a wee bit short lol. Website was easy to navigate and the price was right compared to other sites so I pulled the trigger. Shipping was super fast (3-4 days), will definitely order from Extreme Terrain again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2023-10-08

Size was correct for what i ordered, however the color was not

"Ordered a bed mat for my dads new Tacoma; was supposed to be same color as his paint. What he got was a black mat (it was sized correctly) but not the color matched as mat I thought it was."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2023-10-07

Product arrived damaged TWICE.

"I ordered a red powder coated diff cover and it arrived with chipping all over the place. I sent it back for a replacement and it also arrived with damage to the finish. Its not as bad as the first one so I guess I'll keep it. I guess when I spend my hard earned money on a new product I expect it to arrive looking new."


Verified
5/5

2023-10-07

Exact replacement lug nuts, 2016 Tundra Crewmax

"Easy order. Good price. These are solid steel, black coated (not the original "cap) style. Uses same 22mm socket. Would buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-06

2017 morimoto tacoma headlights

"I bought some morimoto headlights for my 2017 tacoma and they are amazing I love the way they look.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-06

Very pleased

"Fast shipping! Everything was great. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
2/5

2023-10-06

Delay. In processing at order point

"While checking out, system said credit card not accepted, try again later. A very confusing message. So I signed on again and placed the order again, because it showed nothing on the cart. Then I noticed there were two on the cart. Shortly thereafter, my initial order processed as complete and received confirming email. It all worked out fine, but getting there had its confusions. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases