"You got my order 7 days ago and there has been zero follow up. No estimated time of arrival....nothing. You said in an email you received my order, beginning to process it but then nothing. I question now that I will receive it in the several weeks (from ordering) like stated.
I also chatted with customer service requesting upgrade to expedited shipping, was told not possible.
I can only assume the dollar amount of my order does not warrant better service."
"Very easy to order. Hopefully it ships just as easy."
"Received exactly what I ordered on time no problems"
"looking forward to installing my items."
"It was user friendly and fast.I will definitely be back to purchase again.."
"Easy to Order / Checkout No Hassle"
"Just a great experience!!"
"I have purchased a fair amount thru this company. I am a Franchised dealer and buy a fair amount of lifts, wheels, tires, and accessories for my new and used cars. The sales team is great as they should be. The customer service team is horrible. This last order will be my last as they are ignorant and simply just have attitudes. My best to them all as I will find another supplier!"
"Same product as other sites, but at a better price!"
"Got What I Needed, When I needed it!"
"I needed a quick fix for my old leaky Wrangler top and you had many options to choose from!!!
Thank you.
"
"I love the fact that my make/model of truck always shows and the parts I pick are confirmed to fit my vehicle"
"Wait till I receive my order to rate you."
"I ordered four shocks for my 2007 Jeep wrangler. I didn't need them overnight so I chose standard shipping. The shocks arrived individually over the course of a week. Each one dropped off in it's retail packaging by FedEx. The boxes, of course, were not meant to be individually shipped so they all (the boxes.. not the shocks) sustained considerable damage.
I understand that the shocks might have come from different distribution centers but I'd expect more care to be taken with customer orders.
When I reached out to customer support via Chat, their only concern was "Was the product damaged" and not the least bit concerned about how long they took to arrive or the condition the boxes were in when they arrived. I'll spend a little more and go to the auto parts store next time."
"great selection and inventory. Pricing is very competitive."