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Xtreme Tek Werkz

4 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2003-06-03

"Prompt shipping, fast replys to emails, and one of the only US resellers for a Prometeia...great company would buy from again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
N/A
Being easy to reach
Being knowledgeable
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service making decisions on their own
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-15

"I purchased an "overclock tested" AMD Thoroughbred B cpu from these guys. The chip was unlocked from the factory as promised. Shipping was prompt, and the chip performs as promised. I would order from them again with no reservations.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
Being easy to reach
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-03-16

"I have made many purchases online, but this company really stands out from the rest. I had alot of questions about my upgrade path and the parts I wanted to use. They responded imediately to all of my email inquires, and even called me to discuss the purchase decision.

When it came time place the order, as usual I needed it yesterday, they had it picked up UPS 2nd day and on the way within a couple of hours of sending them the order. Thats service !

I have always preferred face to face contact when making purchases, sorta "Old School". Extreme Tek Werkz is as close as you can get to that experience in online ordering. They have my buisness from this day forward.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-20

"My experience with this vendor has been excellent. They are one of only a few authorized Prometeia Vapor Cooling Systems distributors in the US, and I was a little skeptical at first since they only accept payment by PayPal and had no prior Reseller Rating at all. But after another Prometiea vendor had given me the "run-around", I decided to give them a try. They had the EXACT item I wanted,IN STOCK (unlike the other vendor who told me the item was no longer available). The order process was easy (even with PayPal), and they kept me informed every step of the way. They shipped and I received the item promptly. The item was well packed and complete instructions where included. However, upon installation, the pieces included where not as listed in the instructions. I promply got on the phone to them and was immediately transferred to their tech. support guy who was extremely helpful. He explained that what was included was a running change that had not been updated in the manual in addition to giving me several other helpful installation hints.

I rate this company 100%
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability