ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2023-12-01

Do Not Buy From Them

"It’s been 4 weeks and I have not received my order. They 7-10 business days but that is lie. I have left voicemails and sent emails but no one ever responds. They have my money and I have no product nor a response. I am putting in a complaint with the BBB. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2016-07-07

Not a customer-centric organization

"I ordered photo frame for sand ceremony. It was shipped with UPS. So I paid $42 extra payment that I wasn't notified by Yacanna. But! Frame came with damage. And it was packed with damage! So Yacanna send another one but I have to paid again $42 extra taxes for shipping. If I knew about this extra payments for the $50 frame I will never made an order here. So becouse of additinal extra payments for the second frame I didn't recieve it in time. With cost for delivering I paid about $170 for $50 frame but didn't recieve proper product.
I would never reccommend this company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2012-01-29

"Great customer service and I am very happy with my purchase. I would definitely recommend Yacnana.com for your wedding supply needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-01-12

"I ordered a pair of sequins flip flops from this company and when I received them they were discolored and had sequins missing. I contacted the company about it and was told by "Patti" that I could send them back and receive a refund or exchange. I sent them back and received NO communication from Patti until I contacted her two weeks later and was told that she would not refund my money because the flip flops were...discolored!!! After going back and forth several times, I received no refund, no exchange, and no discolored flip flops back.

Basically I gave Pattie $33.95 for nothing. Then I spent another $10 to return the poor quality item I received back to her. And still go nothing.

Using this company was a waste of my money, time, and energy. In all of my internet shopping experience, this one was THE WORST experience I have ever had. Hands down.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges