"Don’t trust the employees and the the company or the management and don’t buy anything from them so bad products and it’s wasting money !!!!!!"
"The leg press machine and dumbbells I bought are of great quality and will buy again."
"I could have left Zero Star if I could. I asked to cancel my order because they told me it wouldn't be like my time. They asked me to confirm for a refund and I confirmed it. About a week went by and I I email them to check my return. I've emailed them about three times a week and refund. Don't buy from here. "
“Deal Micheal Johnson,
I'm truly sorry for the inconvenience. We deeply regret the oversight and delay. Please contact us directly at jeff@yanrefitness.com for any further questions or concerns.We value your feedback and will be taking steps to improve our customer service.”
"This shopping experience is great! The staff of Yanre is very professional, and the layout design of fitness meets my requirements. They also gave professional opinions on the selection of fitness equipment, so that I can quickly open my gym!"
"It's definitely the best commercial gym equipment supplier in China. And I'm going to open my seceond gym, will buy again!!! Highly recommended!"
"I had a problem with an order (gym machines) and contacted their email support. To my surprise, they replied within a day and gave me a detailed alternative. Awesome！"
"Excellent quality gym fitness equipment, fast delivery and very good customer service from Yanre. I will definitely be purchasing again "
"The quality of the fitness equipment is very good, and my gym users like it very much. When I have after-sales problems, Echo always responds to me as soon as possible, which is great!"
A rep from Yanre Fitness, YRFitness, has responded:
“Dear Mohamed Askar,
Thank you for your feedback. Yanre is committed to providing high-quality products and services and would like to clarify the situation regarding your orders.
Your first order, placed on October 18, 2022, was produced and shipped promptly. You received the goods as scheduled in December 2022. Following this, you placed a second order with us, demonstrating initial satisfaction with our products.
Unfortunately, the second order was put on hold and did not proceed as planned. We understand that as a middleman, you may have had additional expectations, and we regret any inconvenience this may have caused.
We take pride in our commitment to quality and customer satisfaction, and we regret any misunderstanding that may have arisen.
Best regards,
Yanre Fitness Team”