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Yeeha-Mall.com

5 reviews
2.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2002-12-28

"----~~~~BUYER BEWARE~~~~----

This company sent me the computer I orderd a week after I ordered it. FINE BUT, it was DOA! Took them 3 days just to issue me an RMA number. I spent $32 to ship it back to them. Then I get an email from them telling me that they recieved the computer broken!
I shipped it in the same packaging as it came in via UPS. Then they wanted to charge me an extra $35 to fix the case! I still have no idea what happened to my $358 computer!!

DON'T BUY FROM THESE PEOPLE
"

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Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2002-11-16

"Purchased Computer from them and it stopped working after 9 months. Sent back 2 times (At my Expense). They never repaired and kept returning it broken. I reported them to California Attorney General and CA. BBB "

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Pricing of products and services
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Is committed to quality products and services
Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-11-10

"Very Bad.
First, they delay shipping for 4 days. When the salesman called me to confirm the order, he promised me it would ship out next day. Two days later when I called to ask for tracking number, the same guy answered and shouting at me: "Who told you we could ship out in next business day!"
Second, they used old parts for new computer. When I received the computer, the CD-ROM did not work. After I removed it, I figured out it was an old one with return slip on it. I have to argue with them to get it changed and orignally they did not believe it until I told them I have two computers and I move the cd-rom from other computer to this one and it WORKs! They have to exchange it for me but I have to pay the shipping cost!
Think about it, if you want to buy from them!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
N/A
Product Returns/Refunds/Exchanges
Overall web site
N/A

5/5

2002-09-14

"Must admit I was skeptical of this company when I read the comments here after I had already ordered one of their custom-built desktops. However, the machine arrived in perfect shape, designed to my specifications, and was a heckuva bargain (P4 with DVD/CDRW around $450). (I ordered online using very simple form.) Whatever their problems were in the past, they seem to have them worked out now. Only complaints I have are that they didn't respond to an email requesting a tracking number, customer service people are difficult to understand on the phone (but were fairly helpful, nonetheless), and the computer didn't ship as fast as I would have liked (requested and paid for 5-day ground, but it took more like two weeks). If you're looking for a cheap computer and you know what specs you're looking for, this is a good place to buy from."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-05-24

"I have bought dozens of pc's from Yeeha-Mall. All phone orders to Billy to get PriceWatch pricing. Their website doesn't give the correct PriceWatch prices, but I've had no problems with any pcs and Billy is sometimes short, but I have always received good working products in a timely manner."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process