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YourCartridges

3 reviews
1.67 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2006-05-08

"This company does not respond to Email requests. This order has been "processing" and has not shipped yet--according to their terms ALL orders ship within days. Not only do they not respond to Email requests but they do not honor their own shipping terms.

"

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Overall quality of the company
Pricing of products and services
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Value the company offers
N/A
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
Being knowledgeable
N/A
Being trustworthy
Being easy to reach
Overall customer service
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2006-01-20

"Cartridge came promptly. Price was good. Works fine. Was NOT made by OEM, but an off brand, and this was not very clear on the website.

THEY ARE NOW SENDING SEVERAL SPAM E-MAILs PER WEEK WITH SPECIAL OFFERS. This is absurd. I am a home user. I won't need another cartridge for a year. I couldn't possibly make use of any special offres for months, and then ONLY on the exact cartridge that I use.

I have called to tell them to stop their spam with no effect. For this reason, for the same price, I would shop elsewhere. I do not like them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-12-07

"Found from google.com under ads. I like that store as the time of shipping show very fair, since it's free shipping. I received only 4 days after I ordered. It offer point, for example, I buy $100 worth and I earn 10 point which equal $1 off. I t would be great advantage for business when we order more and more and get better discount. The handle is excellent with care."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy