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1/5

2023-08-01

YourSpex - Eyewear - Very Bad Review Product: YourSpex Eyewear Rating: ★☆☆☆☆ (1 out of 5 stars) Review by: Vikas (Gurgaon)

"I recently purchased a pair of eyeglasses from YourSpex, and I must say that I am extremely dissatisfied with my experience. From start to finish, it was a complete nightmare.
Firstly, the specialist who came to house took his time to set-up his instrument, machines, check the eyes of my kids and wife and had me to select the frame, it was challenging to find the right frames. Engineer sold the frames which was not breakable (that’s he showed me). He do not had a order-form or invoice but charged me 3500/- for two frames. Not breakable.
Once I managed to place my order, the delivery time was appalling. They promised a delivery within one weeks, but it ended up taking more than 10 days the eyeglasses to arrive. During that time, Kid had to squint and strain his eyes just to get by.
When the eyeglasses finally arrived, I was shocked by the poor quality. The frames felt flimsy and cheaply made. It was evident that they cut corners on the materials to save costs. Not only that, but the lenses were scratched and had visible smudges on them. It was clear that there was no quality control before shipping them out.
Contacting customer support was another nightmare. I tried reaching out through email and phone calls, but it was nearly impossible to get a response. When I finally managed to get through, the representative was unhelpful and seemed disinterested in resolving my issue. He was chatting on whatapp and here is the reply “madam its not cover under warranty breakage is not cover only coating and frame colour fade”
Engineer who sold this frame saying it is unbreakable was also out of reach

Overall, my experience with YourSpex has been nothing short of a disaster. I would strongly advise anyone looking for eyewear to avoid this company at all costs. The subpar quality, shipping delays, and lack of customer support make them not worth the hassle. Save yourself the headache and go with a more reputable and reliable eyewear provider.
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Again, please note that this review is entirely fictional and not based on any real product or service. If you are looking for genuine reviews or feedback on a specific product, it's best to refer to real customer reviews on trusted platforms. Sharing some of the pics with you guys, This is only the reason why these shops/ business come and go. All they saw was “How to fool people”


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5/5

2022-11-11

Their sunglasses are very good.

"I bought a sunglass from them just for 899 rupees and they are really nice."

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