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Your Mobile Desk.com

6 reviews
3.34 / 5


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Product & services pricing
0.00/5
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Return/Replacement policy:
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5/5

2017-02-23

WHAT A PLEASANT JOB

"what an excellent work done "

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Verified
5/5

2006-01-19

"Excellent customer service. I got the cable to connect my Axim X51V to the cell phone - works great."

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1/5

2003-08-17

"I won't do any more business with this company. It turns out that they are a HUGE spammer and have alienated a substantial population of Internet users. It's not worth the trouble when MY customers find out who I did business with.

I can't believe I did business with a spammer! Their emails look very professional, but they send them indiscriminately, and hope folks like me forget who we gave permission to. I certainly didn't and can't get off their mailing lists even when I try.
"

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5/5

2003-05-21

"Ordered an Ositech KOC modem for my laptop. The salesman was very polite and fixed a mess-up on my order. Unfortunately the modem was on back order and would be shipped ASAP. The modem arrived a few days later than promised but no big deal because it was only a few days and the product delivered works like a charm. All in all I would not hesitate to order from this company again."

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1/5

2003-05-01

"I placed an order for a sync cable on April 10th. On April 21st, I sent them an email asking where my cable was. They responded the same day saying the unit had been on backorder and that it would ship out the next morning. On May 1st I called their toll free number and the RUDE sales rep told me the units were still on backorder. I told the rep that obviously somebody was lying because I had been told my unit would ship out on April 22nd. The rep then offered me a more expensive unit that "does the same thing but more features". Yeah at 50% more cost too! I told him it sounded like a Bait & Switch operation to me. The rep got offended by that remark and then would not let me speak and then put me on hold. This was a first time order with this company and you can bet it was my last time."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
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Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
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Web site being easy to use
Speed of web site

5/5

2002-10-28

"Top of the line service even before I made the purchase, I e-mailed and asked about GPS systems for my Ipaq pocket PC; and they responded quickly with the various options for in car mounting, as well as various types that could be used with my Ipaq.

After the sale I had a few questions about the GPS usage.. I e-mailed and they called me at home to answer my questions. Very good service.. I WILL DEFINATELY purchase from them again.

Good Job Guys.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
N/A
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site