"I ordered a flashlight that clearly showed photos of the product in the ad. Was supposed to be a 30,000 lumen flashlight for $ 29.95 that lit up a canyon in the photo. Ad even said it had a money back guarantee. They shipped me a $ 5 light that couldn't light up a 10 foot bedroom, it was scuffed and chipped like it was used, and they sent it with a charger that cannot be used in the United States. Their response.... "all of our other customers liked the product". They said do not return it, since it would cost almost as much as the flashlight. They suggested giving it away as a gift, and they would refund 10% of my purchase (but I don't know anyone in Europe or Asia, and I certainly wouldn't spend the shipping charge to give it away). After back and forth emails, they came up to 40%, which was unacceptable, so I forced the chargeback through Visa. Fast forward a couple of weeks, and I ordered outlet covers with LED night lights built in. In less than 30 days, I have two night lights with dead LEDs that are supposed to last 25 years, and two that have defective light sensors, so they stay on all the time. Their response.... "all of our other customers liked the product". Both times, their tracking information was false, and the shipping took several weeks. In BOTH cases, I did not order from yourstoreonline.net, one order was through a Facebook ad, and the other from a random vendor recommended by Google. These people HIDE and CLOAK their identity, so their poor customer service and crappy products won't be found out right away. These people are frauds and need to be run out of town."
"I ordered 2 sets of Magic Super Absorbent Cleaning Fast Drying Step Mat - Non Slip Washable Doormats.
They were out of stock and was charged for one pair and had to wait. When I asked why I didn't get them I was told that they just came in. The second pair I was charged extra shipping. After taking a look I realized that they are cheap knock offs."
"The customer service is above and beyond. I mentioned a part broke on the mop and they immediately sent me a replacement. Communication is very good with their customer service. I would purchase from this company again. "
"I ordered the product and added fast shipping, July 31.On August 6th I had to email them asking if my order ever shipped. (No) I get a email back saying “A customer service specialist will be looking into it and getting back to me on 1-3 business days, on the 7th on the 14th I get the same message. No contact from a specialist. Had to cancel unfortunately. Hopefully they get it together or join Amazon "
"I have ordered several times and have had a good experience with Your Store Online. The only complaint was I never got the written instructions for something I bought. It was not on the invoice below. "
"We are really enjoying our side table. I purchased it because my husband has issues that he sometimes would prefer I brought his meal to him. It is perfect. Light weight enough for me to move and adjustable enough to get the correct height. Easy to assemble and works perfectly for us. Thank you."
"invoice number is :1057245
from http://yourstoreonline.net
I purchased a (Tactical LED Zoomable Flashlight & Retractable COB Work Light Lantern Combo Pro - CREE L2 LED Ultra Bight Light, Magnetic Base, Weather Resistant, Military Tough Design & Pocket Size Torch) that was suppose to have 4 modes high bright, low bright, cob light and SOS flash. what I got was a flash light that only has High bright. NO low bright, NO COB light, and NO SOS flash. this flashlight cost $18.90. after sending multiple emails to customer service I asked how to return this product and get a full refund. the phone number they give on the credit card purchase is not a real phone number. the advice they give is click the button really fast, doing that one of the other modes might occasionally get one of the other modes to work but it dose not consistently work, so I got no real response to my issues. This is the worst product I have ever purchased. I would never buy from this company again and steer anyone else away from this company.
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"I just love to shop online. Everything is always just like it said. "
"I ordered 2 pair of heels costing over a 100.00 from Sinful Shoes but they were running a promotion so I paid about 75.00 so that's why I ordered 2 pair. They sent wrong size and wanted me to pay shipping to send back to exchange for correct size. And if I didn't want to exchange they would charge shipping and a restocking fee to send back . This place is a rip off save yourself some money and time and order from places that send a return label if something doesn't work out and a place that's not trying to rip off the customers which keeps their businesses going. So now im stuck with 2 pair of new shoes that i cant do nothing with. Do your research before ordering online. Fashion Nova is the place to shop if you are looking for good customer service. They are all about pleasing the customer. They keep their customers happy. Return policy is awesome with them"
"I have bought from Newegg many times and have always been satisfied. Great help when needed!"
"We received our order in good time. It is all we had hoped it would be. Works great going up stairs."
"Email follow up on purchase was fast and excellent. Processing, shipping and arrival was much faster than expected. I was impressed!"
"User friendly site, fast delivery, BOGO!"
"I ordered four sets of shoe organizers for myself and gifts. They are just as described and give our closets more space - leaving more room for shoes."
"I was wondering what was taking so long for my product to ship, so I called customer service and the representative was very helpful and saw to it that my problem was taken care of promptly."