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ZT Group

2 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2007-08-16

"After looking into building my own PC, I found they had a very similar system for just a little more, but with a warranty. After customizing the system online, they quickly built my PC, and I had it in 3 working days. High end AMD system = Good value. They used good components in it and I am very satisfied after testing the computer for a week."

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Verified
5/5

2004-04-24

"Fantastic, just get my Systems in 4 days after placing my order. Great Service and well package and two tumbs up for ZT."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
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