ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-03-15

Excellent Service

"Good price and fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-02-18

Worth the wait.

"The items purchased was on backorder. Zack Electronics kept me informed on when they should be In, and when they shipped.
"


Verified
5/5

2018-02-16

Merci

"Super et très rapide bonne qualités "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-02-16

Great deal on a quality product, received quickly.

"Great seller, item as described, received quickly. I called with a question and the guy on the other end knew what he was talking about, he answered my questions. I definitely recommend Zack Electronics."


Verified
4/5

2018-02-16

Linehand

"Site was in top three of Google search. Easy site to navigate. Bought product before here, still the least expensive!"


Verified
5/5

2018-02-16

Very good customer service

"Answered all of my questions
Prompt shipment and delivery
"


Verified
5/5

2018-02-16

good job

"The are great, I have used them several times"


Verified
4/5

2018-02-15

Good, but.

"Ordering was perfect, but delivery as stated and any effort to track shipping details was non-existent. Delivery was made eight days later than stated."


Verified
5/5

2018-02-15

Very satisfied

"Good service prompt response"


Verified
5/5

2018-01-16

Medical Freeze

"Great product!!! 3.5 Oz so you may need more than one can."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-18

Great Customer Service

"We mistakenly placed an incorrect review for another vendor and Zack Electronics' customer service was excellent. We received a call within minutes of placing the review to discuss our issue only to realize it was not a Zack Electronics order. Our apologies to them and are thankful for their great customer service that every company should have."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-16

Great service

"Easy ordering and product delivered fast. you gained a new customer ! Thank you"


Verified
5/5

2018-01-16

Fast Efficient

"Had my order ready shipped and delivered within a week. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2018-01-16

Order Got Lost

"I found an electronic item I needed at a decent price online, and Zack was the seller. I ordered the item, paid for shipping, and expected the item to arrive within a few days, as I was on vacation.

Well, the item did not arrive and my vacation came and went. When I logged into the site to check 'My Orders' to track the shipping, there were no orders in my account. Thinking this was a mistake, I ended up checking all of my account options, to no avail.

I located a 'Contact Us' phone number and rang them up. Chris, who answered the phone, was very nice and provided good service. I gave him my Order Number and he verified that the order was placed. He told me that he'd have to check on some things and would call me back.

He called back, explained that the Order had been lost due to the Holiday Season, but he had arranged for the item to be shipped right away. He said I'd have it in 2-3 days, and informed me that he'd emailed me the Tracking Number. He was also apologetic during the call.

The item did arrive in 3-days, as was expected all along. I just have to wait until my next vacation (summer time) to work on my project (my New Year's present to myself), which is a bummer.

They could have at least refunded the shipping cost. It was only $5, but still.

All-in-all, my rating reflects this--which is my first--order from Zack. Based on my experience with Chris, I'd actually give them another go, and another chance to improve this rating.

DG

"


Verified
5/5

2018-01-16

AC connector

"It was exactly like described and the delivery right on time."