"I looked around and they had the best price; I save over $50. I was also able to call and actually talk to a helpful parts person. Refreshing"
"I like the seamless integration of the parts catalog and connecting to the dealership. The staff lets me know the status of my order and have been very nice through the process. "
"Bought both our Subarus here and couldn’t be happier with the vehicles and the service. We are also pleasantly pleased to buy oem parts there and they even gave us a discount! "
"I havent yet had interaction with them"
"Super ez and super good prices "
"The parts are fairly priced and customer service/parts service is always very helpful and kind."
"very simple online ordering."
"Rep at Zeigler returned my call and guided me to their parts e-site and I got $30 off on the part! Great!"
"I shopped around for the parts I needed to fix my Forester XT. Looked at quite a few alternatives online, but in the end. Zeigler Subaru of Merrillville had similar pricing to Amazon and other online retailers. "
"I haven't been informed to pick it up yet. Maybe this review should at the earliest be sent out after the notification to pick it up. I'll update after I have the actual part in my hand. "
"I ordered an item on the 7th, was told it to allow 2-4 working days for shipment. Most orders would be shipped from their stock within 24 hours, though some special order items may take up to 14 days. I emailed them twice to see what was going on and even called and left a message. The same day that I left a message is the day I got an email saying my item has shipped. Never got a response from anyone through email or a call back. It took 18 days to ship my item and not even a simple response. Not great customer service. "
"The cost of accessories is prohibitive."
"Easy to order and shop online and get shipping to my location "
"The website if fine; but you need to verify with dealer the correct part number because website will pull up a bunch of parts you are not looking for even if you enter the part you want to purchase."
"I love the Subaru parts buying experiece. Their diagrams and VIN checks help get the exact right OEM part, and I can pick up locally at my trusted dealer. What's not to love about that?"