"I purchased Mailstrom which is an application that I had owned in the past. I had a great deal of difficulty getting it to operate properly. (The problem was on my computer, not Mailstrom). They spent a great deal of time with me to get the problem solved. This says a lot for this vendor."

"I got a deal for a Raspberry Pi starter kit on SourceForge, which is somehow part of Zendesk.com and they have people called "Support Hero's" .

Kind of confusing at first, but I learned through them that the Pi had been held up and the " Support Hero" kept me advised on the status or my order, every step of the way.

They gave me a $10.00 credit and I am counting on them to continue to provide excellent support if I have any difficulties with the Pi.




"

"Zendesk customer Service and support always assist me with any setup questions and inquiries I have. Gear support from each and every rep I have spoken too."