"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Very satisfied! I will buying more for sure "
"Learned about on Professor of Rock and went to website when I needed new glasses. Great selection and product. "
"The script is too tunneling "
"It was great, thanks again"
"Frames way too small for my face!
"
“Thank you for your review. We are sorry to hear the glasses are too small. We recommend measuring a frame you have at home that fits well and ordering one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.
https://www.zennioptical.com/measure-eyeglass-frame-size-how-to”
"I tell everyone who compliments my glasses to go to zenni. "
"Cheap, good selection and easy process to go through - and great quality"
"Have never had such good service in ophthalmologist office for frames & lenses."
"Great will use you in the future. I have an order right now "
"I appreciate that they let me return a pair of eyeglasses that I didn't like. The new ones are perfect! The best thing is they are half the price of the brick-and-mortar competitors'."
"Everything was fine other than the ordering process was a little cumbersome for me, but that could just be me. Generally pleased and will order again.
"
"Great product! High quality! "
" Got the glasses and they work great."
"I had lost my bifocal sunglasses and reluctantly ordered a new pair. Then I found them and called Zenni
Customer Service. She had the order stopped and refunded by money saving me almost $100.
Thank you !"
"I’ve gotten glasses from you before with no problems. This pair is not correct. "
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. We are sorry to hear that there's an issue with the prescription on your lenses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”