Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Featured Review
Excellent and Affordable!
"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
Love the glasses
"Fast, easy to order! Glasses are great! Will keep ordering my glasses with Zenni "
Another great pair!
"Will be back for more pairs colors and styles "
Zenni is great
"It was fast and easy. Love the compny."
Ordering is easy. Prices are decent. Shipping is slow
"My glasses are sitting in New Jersey for many days. Was hoping to have them by now. "
Try Zenni!
"The size of your glasses frames are very comfortable for me (I wear small) and the smooth transition is comfortable in the bifocals. "
User-friendly & convenient!
"We recently found out that our 8-year-old son needs glasses. A friend recommended Zenni and we're so grateful! This was a quick, fun, and simple process. My son was excited to select his frames online and wait for their arrival - he is extremely happy with his order. We'll definitely be using Zenni in the future. "
Repeat Customer for a Reason!!
"This is a least order number TWENTY for me!! Glasses are always good quality and prescription is always correct!! I love the selection and ease of ordering. "
Great experience - will order again
"Glasses are great quality and shipping was about 7-10 days which is great. Make sure your prescription is perfect before ordering. Love the glasses"
Love Zenni
"Great experience! This is my 4th time ordering, never had an issue. "
Cost saver
"Glasses arrived in a short period of time. Fit well and craftsmanship was great. I’ve shopped around and in today’s markets price was unbelievably low. "
Delivery time is poorly
"Takes too long to receive "
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. All orders do have a standard time frame of 7-14 business days, but if you have not received your order in that time please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you. ”
Love!!
"Couldn’t have been more satisfied! Beautiful frames at a reasonable price! Shipping was excellent too, as I received within the same week. "
pleased
"I have many pairs of Zennis and will continue to buy from this company"
impressed
"was great service, here in a few days. and lovely"
Somewhat-
"I just wish the glasses came with one free trip to a shop for an adjustment, a lot of shops will not adjust unless you bought the glasses at that shop. "
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review and feedback. We do have an adjustment guide linked below, but if that doesn't help please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
https://www.zennioptical.com/how-to-adjust-your-eyeglasses”
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. All orders do have a standard time frame of 7-14 business days, but if you have not received your order in that time please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you. ”