"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"I’ve purchased multiple pairs of Zenni glasses over the years and have never been disappointed. "
"They are just ok , I was expecting a little bit better but I guess you get what you pay for. "
"The readers were a perfect choice as I just had cataract surgery. A terrific selection and choice for what I needed. I will continue to buy ZENNI products!"
"The hardest thing about ordering Zenni glasses is measuring your pupillary distance. Other than that you will get a great pair of glasses for a really cheap price. Nothing better in today’s economy. Also I was going to splurge this time and get a designer pair, but the frames I’ve had for the past 5 years are the same Zenni frame and I just can’t find a better looking pair. Thank you Zenni. "
"Good customer service helpful people on chat"
"I have never had an issue with prescription and mine is not so easy! Love the ability to have multiple pair of glasses for accessorizing!"
"I have never had a problem with ordering from Zenni."
"Quality product at an excellent price - "
“Thank you for your review, we are glad you are loving your Zenni glasses!”
"I ordered the glasses after having used the Try On feature. It was easy to order and delivery was prompt."
"This time I ordered one pair of glasses with progressive lenses and they are amazing :) Wow so great!"
"Recently I needed to replace 2 pairs of glasses that were stolen when a thief took my backpack. April was a wonderful help and I cannot thank her enough. We walked through the process of reordering the same frames and she even assisted me with changing the lenses to the latest prescription from my optometrist. Her service was outstanding and she was kind, patient, and such an asset to your company!!! My order arrived promptly and I am so glad to be able to read and see my computer screen well now.
Thank you!!
Margaret"
"Everything was very easy to understand. Had absolutely no problems at all with the purchase. The hardest part was trying to decide which glasses I wanted. Trying glasses on was very addicting! Will definitely return when I need to order glasses again.
"
"Every facet of Zenni makes me happy"
"Fast delivery. Large selection."
"The glasses that I received were exactly as they appeared online. They fit well and are what I needed. I can't really comment on customer service because I never interacted with anyone. However the process was fluid and very cost effective"
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry the glasses are not what you were hoping for. If you would like to check your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”