"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Retired with Medicare eye program. Once I get my eye exam, I go to you for my glasses"
"So pleased, I will order sunglasses. Nothing bad to say. "
"Customer service very responsive! Smooth ordering every time!"
"Details already explained"
"My glasses fit well and they were delivered in good time and I was notified from shipment time to arrival. "
"Thank you for the great service! My glasses are perfect and were very well priced. I will be back for more."
"Referred by a friend
Love the options and ease of ordering!"
“Thank you for your review!”
"Great job Zenni. Thanks for the quick turnaround."
"Still waiting for Zenni to provide the RA."
“Thank you for your review. We are sorry to hear that there was any trouble with your order. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Easy, came quickly and good quality. Most importantly, the price was right and not $500 bucks like other stores. I will definitely buy a spare pair of glasses here next time. "
"It was really easy and relatively inexpensive.
The try on experience took awhile and details of the frames were hard to see.
I was on my phone ordering which created a small image.
Overall I'm happy! I see better and they look good."
“Thank you for your review!”
"I'm a fan of the styles, prices, selection, customer service, and quality. "
“Thank you for your review! ”
"So glad I found Zenni!!!! Great price , amazing quality and I get them fast!!!"
"Very satisfied with my glasses."
"Las monturas tal y como se muestran. El trabajo de los lentes excelente. El envío, perfecto"
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. We are sorry to hear that you found the order form misleading. We are always looking for ways to improve the website and app, and we appreciate your feedback. If there's anything we can help you with, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with any questions so we can better assist you.”