"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Product arrived on time. Love them."
"I was able to pick what I liked and order with ease."
"Horrible!!!!
There are no other words."
"Zenni made it easy to reorder and receive my clip-on sunglasses."
"I needed some sunglasses for a road trip this summer and I was able to get them with my progressive Rx and not break the bank. I am really happy :)"
"Purchase was quick and easy. My son loved them "
"It was easy to do. They fit great! Only complaint would be I got sunglasses and I wish they were a little darker. "
"Excellent service and prices! The only problem I had was during the ordering process. I entered my new prescription, but then when I went to order my new glasses, it picked up my old prescription instead of the new one. I almost didn't catch it. Why not default to the newest prescription? Why would anyone want to use their old one?"
"I got transitional sunglasses that are polarized for under $100. At the brick and mortar store they would’ve been over 600 bucks. "
"I have purchased many glasses for my son,my 2 grandsons and myself. "
"I have never gotten glasses anywhere but an eye doctor and was a little nervous. The process of ordering was very fast and easy. I LOVE the reading glasses I ordered (as a test pair). I received them quickly and proceeded to order progressive bifocals with transition lenses. Can't wait for my second pair to arrive!"
"Great! Definitely gonna be a repeat customer (again!)"
"No complaints except the ear pieces hurt my head so had to go back to my old glasses to work "
"Excellent selection of frames in the budget options. Plus all the great features were Included in the lenses! I didn’t have to add what I needed. I’m very impressed with what I got for under $100. And they didn’t take long to arrive either ."
"Good selection of frames to choose from; the virtual “try on” was great and you can’t beat the price!"
A rep from Zenni , ZenniJeA, has responded:
“I'm sorry to hear about your negative experience. We would like to learn more about what happened so we can address any issues and improve our service. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”