"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
" Can't recommend enough. Service was quick and accurate. "
"I like it thank so much "
"For cheap glasses they are good quality and amazing designs! I got three pair of glasses for the price of one in other stores "
"Ordered auto darkening glasses instead got glasses that are pink "
"Easy to order and they are as good as my glasses from the eye doctor. "
"easy to order
Good selection"
"Excellent,easy site to choose from variety of glasses"
"I will be back, and have sent many along. "
"Easy to use app, and RX form, outstanding price and quick delivery. Oh—cute glasses too!"
"The lens are thicker than the frames on the right eye. It’s not aesthetically pleasing at all."
“Thank you for your review! We are sorry to hear if there is an issue with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"I love that Zenni has sunglasses now. I have to have them to drive and it’s made my life so much easier."
"See previous comment. Prescription is wrong! "
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"I’ve purchased many pairs of glasses from Zenni and have been very happy with them. The whole process is easy. The shipping time is great and you can check on the progress. I highly recommend Zenni."
"It was awful...
I paid extra for the premium shipping because the Zenni site said that I would receive them by a certain day(3days), after being a few days late. I reached out to Zenni customer service online. They gave me the run around about how they were sorry and it should be in soon. I went back and forth with them through email. They gave me some automated bs over and over whenever I replied back. 5 days later I received my glasses. So, it is about 9 days late. The glasses are pretty bad. They creak whenever I put them on like they are about to fall apart any second. "
“Thank you for your review and feedback. We are sorry to hear if there was any sort of delay with your order, and that the frames are not what you were hoping for. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Awesome glasses for a great price "
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. We're sorry to hear that the glasses didn't meet your expectations. Your lenses are EyeQLenz™, which feature a pink iridescent sheen due to our anti-infrared coating. This coating helps protect your eyes and skin from sun damage and premature aging. While the sheen is more noticeable up close, it indicates that your lenses are blocking harmful infrared light.
EyeQLenz™ lenses also have a photochromic feature, meaning they darken by 35-80% outdoors, depending on factors such as UV exposure, temperature, and lens material. They perform best in cooler conditions.
If the lenses are not performing as described under these conditions, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or through social media with your order number. We're happy to assist you!”