"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Very easy process.... thanks"
"Disappointed.
They did not fit and lenses were too small.
Plus, the reading lenses of the bifocals made them focus too close - uncomfortable.
I will review with my optometrist, and then try once more to find a better match for me."
“Thank you for your review. We are sorry to hear the glasses are too small, and that the bifocals are giving you trouble. We recommend to measure a frame you have at home that fits well, and order one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
https://www.zennioptical.com/measure-eyeglass-frame-size-how-to”
"My order was done as a test. Ordered 2 sets of $10 glasses and one pair of $30 glasses. Nothing to lose. Absolutely impressed with the quality and the ease of ordering. Will absolutely be buying from Zenni again! "
"The glasses I got from Zenni even with my high prescription were better than the ones I got from my eye doctor.
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"Prompt and a great product. I love how they have my prescription and measurements saved."
"Easy, fast, great value. Nowhere better to get glasses. Haven’t tried the lenses at night yet but looking forward to it"
"Zenni always have great styles up to date with new styles! And quality glasses!"
"The worst customer service and the Eyewear quality is horrible "
“Thank you for your review. We are sorry to hear that the glasses did not meet your expectations. At Zenni we strive to provide you an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We do see a return label has been sent to you, and we are happy to assist you with any future orders if you decide to give us another try. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.”
"Seamless, efficient and I love my glasses. I will be a repeat customer."
"Simple enough to use and place an order, and I like the customization options and the price, but sadly I cannot see clearly through the glasses I just received and I'm not sure why "
“Thank you for your review. We are sorry to hear that you are not able to see clearly with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"The glasses were a new prescription for me. I wasn't sure if they would be what I needed. I am adjusting to them and although the bars from the glasses to behind the ear are a little flexible and I am afraid they will break, I like the way they fit. "
“Thank you for your review!”
"I have purchased from them in the past. My husband needed new glasses badly. He has never had a pair with great features. I ordered him 2 pairs as a surprise and i ordered 2 for me as well. Measurements were accurate and the glasses fit great right out of the package. "
"Fast shipping
Just can't use the glasses, I can't see anything. Very blurry.
"
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"The purchase process was very good. I'm still waiting for the product to see if it works for me. "
"No problems. Shipping updates were accurate "
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review!”