"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Took three weeks, too long."
"Great quality and received them in two weeks."
"Takes too long to receive order"
“Thank you for your review. All orders do have a standard time frame of 7-14 business days, including both manufacturing and shipping time. If you did not receive your order in this time frame, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Found what I needed. No issues. "
"Easy to find the right fit and style. I will be ordering from Zenni in the future. Thank you for a great service and product!"
"Had a smooth experience re-ordering. What is great is I was able to find my old order receipts and claim insurance reimbursement for my first order. Will do this for the next set as well!"
"Just another great purchase with Zenni for products that I wanted."
"Great glasses and they arrived relatively quickly."
"Received glasses in a timely manner and was very pleased with the quality of all pairs purchased."
"Easy to order and extremely quick shipping. Couldn’t be happier!!"
"Love Zenni but make sure you know the size parameters when searching for your next frames "
“Thank you for your review. We appreciate the feedback!”
"Fast easy purchase and great glasses for the money sturdy and exact prescription "
"My glasses are good as I expected. "
"Always affordable and frames of high quality"
"It took two weeks and still have not received my glasses or can I get any managers or supervisors to provide any customer service "
“Thank you for your review. At Zenni, we strive to provide an exceptional ordering experience, and we're sorry to hear that this wasn't the case for you. We see that a remake has been submitted and a refund for the shipping fee has been issued. We’d be happy to assist you with any future orders if you decide to give us another try. Please don't hesitate to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or through social media with any questions. We're here to help!”
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. All orders do have a standard time frame of 7-14 business days, including both manufacturing and shipping time. If you did not receive your order in this time frame, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”