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Verified
1/5

2007-01-04

"was very slow with shipping. i payed for 2nd day shipping and its has taken over a week to get because they didnt ship item for several days."

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Verified
4/5

2007-01-04

"Prices were not the rock bottom that they have been but they did come in low on two of sixteen components for my new rig. Shipping cost is excellent on 2-day shipping. , made up for the slower shipping.

zipzoomfly did an average packing job this time. Shipping was a bit slow and notfication of shipping lagged 11 hours behind. Ordered on Friday night, holiday on Monday, shipped on Wednesday. Worst I have ever had from them.

Seems like something has changed here lately with them... they just do not feel the same.

Overall, I am satisfied, but barely.
"

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Verified
5/5

2007-01-04

"The web site was easy to navigate and contained most of the information I needed. The purchase experience was very satisfactory and the prices very competitive."

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Verified
1/5

2007-01-04

"I was shipped the wrong item and was treated rudely by their CSR. He would not cross-ship a replacement, expedite the item to a reasonable degree, or offer any sort of compensation for the massive shipping delay that would ensue."

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Verified
2/5

2007-01-03

"Ordered an SD600 last week for $215 and yesterday it drops to $207. You would think it's as easy as making a phone call to get a price adjustment right? NO, ZZF doesn't even price adjust to themselves!

Beware of ZZF for this policy since they can drop the price and rip you off with no reprocussions.

The $8 isn't that big of a deal, but many other etailers will at least give you the difference if the price drops within a short period of time and there's no reason why ZZF can't do this as well.
"

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Verified
5/5

2007-01-02

"Internet resaler extroninaire - Hassle free - easliy found what I was looking for (and a great deal), check-out - quick and efficent. Shipping - UNBELIEVABLE - ordered on a Tuesday and had it in my hands on Thursday (NOTE: THEIR FREE SHIPPING!!!!!:)at that!!! - This was my second purchase from ZIPZOOMFLY - need arises I DEFINETLY RETURN to purchase again."

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Verified
1/5

2006-12-30

"They took a long time to finally process my order. They called me to verify my financial info even though my billing and shipping address were the same. They failed to respond to my phone calls and emails asking if they had the info they needed. They didn't ship my shipment until Friday, and now thanks to New Years I won't receive my order util 1/2/2007. That's a total of 7 days to receive something I paid $15 for overnight delivery on. Maybe I got hit with a perfect storm of holiday downtime, rush, etc., but I won't be ordering from them again."

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Verified
5/5

2006-12-30

"I've been using ZipZoomFly for over 10 years now and I've been extremely happy with their products, selection, and service. Highly recommended!"

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Verified
1/5

2006-12-30

"Having dealt with them over 5 different times atleast, i can say that there are deffinately better online retailers. For one, and the biggest problem with the site is the terrible shipping times. I have numerously paid extra for faster shipping, only to wait 3 full shipping days until the product actually gets shipped which is absolutely rediculous. There is another online retailer which i much perfur over this site even though their price may be a little higher.

Also, if you ever have a problem with receiving a damaged product (which can occur because sometimes zzf poorly packs their items), good luck getting any kind of helpfull customer service. They will always make you cover the cost on shipping even when it was clearly their fault for the product being damaged. Slao, i've heard several stories from personal friends of their awefull ram process'.

I would not say they are a terrible company, but there are much better out there. Even if a product costs $10 more on an egg that is new, i'd much purfer the ultra-fast shipping and outstanding customer service.

-Only reason i lately had been using them is because another site i normally use has been not working correctly on my browser.
"

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5/5

2006-12-28

"Smooth transaction. Ordered on midnight the day after Christmas. Free FedEx shipping and out the door same day. No complaints :)

"

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Verified
5/5

2006-12-28

"I ordered a asus motherboard right before christmas and paid a whole 1.99 xtra for fed ex 2 day shipping i had it on the 21st so was shipped out fast. Was packaged very good and had all parts with it. Overall a good buy and good shopping experiance."

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Verified
5/5

2006-12-27

"Zipzoomfly is great. They have very speedy processing and shipping. On top of it all, shipping is free on almost everything you buy there. In addition, I even received a call asking if the shipping address they had on file was correct. I couldn't be happier."

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1/5

2006-12-27

"I placed an order with Zipzoomfly on 12/26/06 around 2:00PM EST. I paid with my Paypal account and thought everything was dandy and swell. Well, 6 hours later I received a message at home saying that Zipzoomfly needed to verify my address. I was like why do I need to do that since I paid with Paypal and have a verified Paypal address that matches with my Zipzoomfly account. So I proceeded to call Zipzoomfly's verification department but could not get through. After two unsuccessful tries, I left message and expected a call back but no one gave me a call back that night.

Whatever the deal is why is Zipzoomfly needing my address verified when my verified Paypal address and Zipzoomfly address match? I find it hard to believe that this is required since that is why I used Paypal to protect myself and the seller. Also, I didn't see any language anywhere on Zipzoomfly web site stating address verification needed when paying with Paypal.

It will take 5-10 days to get my money back so I have gone ahead and called Zipzoomfly's customer service to process this order. I will never again order from Zipzoomfly since I was hesitant at first to do so and should of trusted my instincts.
"

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Verified
5/5

2006-12-26

"Ordered shipped same day. Fedex 2 day $1.99. Got product as promised."

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Verified
5/5

2006-12-24

"Did a great job. Product arrived as promised and on time. It works very well. Thank you. "

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