ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2006-12-23

"Always excellent service and fast shipping. My first stop when shopping computer parts."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-12-23

"have always used zipzoomfly .. great fast loading website great deals and free 2nd day shipping ............ what more can u ask for item was in great condition as always "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2006-12-23

"Received the DVD burner I ordered in 3 business days even though I expected it to take longer since I took advantage of their free shipping. Item was exactly as described. I'm very satisfied with the product, the condition it came in, their prices, and the shipping time. Will recommend ZipZoomFly to my friends and family."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2006-12-23

"I ordered a Samsung 940BX SyncMaster 19in LCD Monitor (Black) on Thursday, 21 Dec, with overnight shipping, so that the item would arrive before Christmas. When the package arrived on Saturday morning, 23 Dec, it was the wrong item (a computer case). As I tried to call ZipZoomFly customer service, I was greeted by an answering machine that informed me that hours of operation are Monday-Friday 8:30 am to 5:30 pm (PST). Bottom line, reliability and customer service are completely unacceptable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2006-12-22

"I buy almost all of my computer parts from ZipZoomFly, they have the best combination of Price and Shipping costs (free ground). I can't find lower prices anywhere, except occasionally on ebay. They are easy to order from, their site is very descriptive and easy to navigate, they always have shipped the items i've ordered very quickly, and they've almost always arrived in perfect condition. The one time the item was broken, they were painless to deal with to get a replacement.
Best Online company (for pc components) i've ever bought from.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2006-12-22

"Excellent first-time experience from this store! Order received in 3 days and correct items were shipped."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2006-12-21

" I'm very dissatisfied with your servise. I got my order, and I had a lot of problem to get it. Your phone, you gave it to me in e-mail do not wark. I get a mashine, but nobody ever call back. "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-12-21

"I placed my order with this zipzoomfly after price comparing on many different sites. Their shipping prices and the option for bill me later convinced me to buy there. I received the products promptly. One issue is that the RAM module I got was DOA. I had called corsair for support, and they deemed it bad, and I just handled everything through them rather then back to Zip Zoom Fly. I will probably give them another shot in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2006-12-21

"ZipZoomFly has good prices and I have placed several orders with them in the past, but will never do business with them again. They sen one defective item, refused to give a refund on it and took two weeks to send out a replacement. Their customer service department only functions through email, is very slow, and is apparently there to protect the company against its obligations to provide the merchandise the customer paid for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2006-12-20

"Used PayPal free 2 day upgrade when it appeared only once. Ordered the item late in the day and it still shipped the same day and actually arrived overnight. ZZF has never disappointed me with shipping speeds.

Prices always include shipping charges so you don't have to play a math game in your head. All ship from FedEx generally speaking.

Been buying from ZZF for years and will continue to do so. Unlike Newegg...I know if I want it fast, I want it from ZipZoomFly.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2006-12-20

"Used PAYPAL for a special shipping option offered through their site. Ordered one small item only to not see it listed on my account and when I called they never called back to confirm the order. My PAYPAL account does not list it either. Sent an e-mail and recieved no reply a day later. Still waiting for a responce."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-12-19

"I am very satitisfied with ZipZoomFly. My order shipped out right away, even with the free shipping option. (Free shipping is available on much of their merchandise.) If you know what you want/need in computer hardware give ZipZoomFly a look."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-12-19

"ZZF has always served me well. I've ordered from ZZF since they were Googlegear, and have always been satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2006-12-19

"I have use zipzoomfly.com before and am very satisfied. Always get exactly what I have ordered. I've seen better prices, but if it wasn't for zipzoomfly's good descriptions, I would have ordered the wrong part. The part I ordered was a graphic's card for AGP, everyone else had the part for PCI-Express. I would have had to change my motherboard to make it work. Never heard of PCI-Express, till I checked zipzoomfly.com's site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2006-12-19

"I've been doing business with ZZF/GG for many, many years and they've NEVER let me down (not even once). Their prices are rock-bottom and their service/shipping is top-notch!

Thanks ZZF and keep up the great work!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A