"I have normally had a great experience with zipzoomfly, but this time was different. I purchased some DVD-R's that showed as in sotck on 9/15/06. My card was charged on the 18th. On the 19th, the item was still shown as packed. I called customer service up only to have to leave a message. I didn't get called back that day, so right before closing house I called them back and asked to speak to an operator. He stated that the item was on back order and said he would refund my money (which I demanded)."

"WORST SITE EVER WORST SITE EVER WORST SITE EVER WORST SITE EVER WORST SITE EVER WORST SITE EVER Don't ever buy from this site, they have the worst customer service. I called for a week and i probably 20 calls and 2 hours on being on hold i only talked to one person. "

"I have received excellent service when ordering from ZipZoomFly.com. The item was in stock as the website stated and it was shipped and delivered as stated. In the past I have received orders sooner than promised. The website is user friendly and it is easy to track your order."

"Atrocious processing department and dimwitted "verification" personnel. i switched to zipzoomfly from newegg for the lower shipping rates. no more. newegg is back to my fun store. i've had an order with them sitting around from friday to a monday and got an email right before their closing monday to call them long distance to sort out a "verification" problem. the problem was no daytime phone number in the address section of account info. i had a nighttime phone number in the required entry field right below the day time phone number (daytime phone isn't required). i don't know if the dippy girl was smoking dope or just out to give her company a bad reputation but she sure cost them a customer. i'm still waiting for my order to be shipped."

"Awesome prices with dependable service and fast delivery, enough said."

"I ordered parts on a Tues., then they had to call on Wed. moring around 8am PST to verify my address, even though I entered it in twice when I placed the order, and then the order didnt ship until Thurs. I paid for FedEx 2Day, but it wont get here until Mon. b/c of the slow processing. I asked ZZF to call FedEx to change to Overnite or Sat. delivery, but they wouldnt, even after FedEx said they could call to change it. Website was great, but I am disappointed at the packaging/shipping process."

"The product I ordered indicated it was in-stock, but after I placed the order I was notified it was out of stock. I emailed asking for them to cancel the order but they ignored the email. I was waiting to get confirmation the order had been cancelled so I could order it elsewhere and get it quickly, but the only thing I received from ZipZoomFly was the product itself, 2 weeks late. It shipped 5 days AFTER my emailed request to cancel. Never got any reply to my email one way or another. The entire time I was waiting for my back-ordered product, their website STILL showed the product to be in-stock. They were unresponsive to customer service, misleading in the product availability, and outright ignored a request to cancel the order."

"My video card came fast and was packaged well. What more can you ask for?

Haven't tested it out yet as I am still waiting for the motherboard from another so I will update when I've tested it.

UPDATE: Just finished testing the video card and it is working fine. Overall a great experience."

"I have made a couple of purchases from zipzoomfly and have always received good service."

"One of the Best shopping experiences I've had. Easy to use online process and super easy to get product information. ZipZoomFly shipped my product the same day even though I didn't expect it to ship for 1 to 2 day after placing the order. I even called to confirm that my bank verified and approved the order and the person I talked to was supremely helpful and friendly. I only wish all customer service reps were as efficient and friendly as she was. Give this Lady a bonus reward if you can track my phone call to your customer service(I hope)."

"ZIPZOOMFLY.COM, SHAME ON YOU!
YOU SHIPPED ME NOT ONLY AN OLD BEAT UP USED PRODUCT BUT SOLD ME A DEFECTIVE PRODUCT.

5 WEEKS AFTER I HAD RECEIVED THE AQUARIUS 3, I FINALLY FOUND TIME TO INSTALL IT.
WOW! WHEN I OPENED THE BOX AND INSPECTED THE COOLER I WAS DUMBFOUNDED, HERE WAS AN OLD BADLY TREATED USED PIECE OF EQUIPMENT. HOWEVER, MY FAULT FOR NOT INSPECTING IT WHEN I FIRST GOT IT. NEVER THINKING ZIPZOOMFLY WOULD NEVER HAVE SHIPPED ANYONE SUCH CARP. KNOWING IT WAS TOO LATE TO RETURN, I KEPT IT. WELL IT TURNED OUT THE PIECE OF USED CRAP ALSO HAD A BAD PUMP...NOW I HAVE, NOT ONLY A $225.00 USED AND DEFECTIVE COOLER, NOW HAVE A FRIED P4, 3.4GHZ CPU. THANK YOU ZIPZOOMFLY, HOPE YOUR PROUD, YOU DUMPED YOUR USED EQUIPMENT AND MADE A PROFIT ON IT TOO.

THANKS FOR THE SCREW

BRUCE POWERS
"

"Price was fantastic... shipping was on the money... on time, as advertise... can't do much better than that."

"This store rocks! I have done alot of business with them and they are always fast, friendly, and the price is always low! Hard to beat this online retailer for hardcore gaming gear.

I just bought a brand new core 2 duo 2.4 Ghz processor for me new rig and the money I saved buying it here as opposed to another store, I paid for a hard drive!"

"I've used ZipZoomFly ever since it was called GoogleGear. Everytime, they vastly exceed my expectations!"

"great service as usual, and very well packed, never a problem with an order"