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Product & services pricing
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Return/Replacement policy:
0.00/5

Verified
1/5

2006-08-06

"As with others, this will be the first and last time I purchase from ZipZoomFly. I ordered memory, listed as in stock. The status went to packed (can't cancel online) within a day. Two days later I receive an email stating that the item is on backorder and the ship date is estimated at 08/08/2006. Meanwhile my credit card has been charged.
Never again will I deal with this store.
08/11/2006 - Well I finally received my shipment today, about 8 days late from the 2 day shipping I paid for, and not the shippers fault. Fortunately the product, memory, was okay despite being poorly packed. You could rattle the memory package around in the box quite easily. Haven't changed my mind. Will never deal with Zipzoomfly again.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
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Being updated on the exact date the delivery was sent
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Verified
5/5

2006-08-06

"I ordered a high speed sd card for my Panasonic camera. I received it and was very pleased. I then ordered a second card for my nephew to use. It works very well, it was packaged excellently and arrived as scheduled. I am very pleased with the company. "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Being trustworthy
Resolving problems
N/A
Making decisions on their own
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Being knowledgeable
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Verified
5/5

2006-08-05

"I bought a ViewSonic VP930b. Good price, free shipping, arrived in good condition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
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Overall web site
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Verified
2/5

2006-08-04

"Order process was easy enough. Took a day longer to ship than expected, even after considering the credit card verification hiccup. Cancelled the AOE3 "freebie" without explanation or offering a substitution."

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Verified
5/5

2006-08-04

""

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Being trustworthy
Being knowledgeable
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being easy to reach
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5/5

2006-08-04

"Great Hard Drive packaging (Custom Styrofoam box thingy). Great Deals with the free shipping (via FEDEX, which is even better). Fast order processesing"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Making decisions on their own
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Being easy to reach
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Being trustworthy
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Verified
2/5

2006-08-04

"Web site continued to list item as In Stock, even when it was back ordered. Order Status page listed item as Packed. I paid extra for 2 day FedEx shipping on an item that was listed as In Stock. The item did not ship until 8 days after the order was placed.
"

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Verified
5/5

2006-08-04

"Best price on the planet, fast and FREE shipping and quick to proved shipping information. Who could not like service like this. (AMD Athlon 64 x2 3800+ for $150.00 free 5-7 day shipping)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
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Delivering products damage free
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Ease of checking delivery status
Overall technical support
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Being easy to reach
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Making decisions on their own
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Verified
1/5

2006-08-04

"I recently ordered a Sempron 64 3400+ and Asus K8N-E on Friday when it was available. Come Monday I find out it was backordered only to have to wait until Wednesday for it to ship and I have heard nothing of it in the meantime when it would be available again and shipped, nothing whatsoever. I email of the situation to say I was rather disappointed this time and they have the audacity to email back that it was all backordered recently and to check a tracking number and that's it. My first order with them went smooth about a month ago and thought there would be no problems, but after this experience, I will think twice."

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Verified
5/5

2006-08-03

"Excellent process time and free shipping. Received as promised. Would love to due business with them again. Pricing was excellent and I have no concerns."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Being knowledgeable
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Verified
4/5

2006-08-03

"Had a somewhat pleasent time ordering from zipzoomfly. An expensive test for a first time buyer from this place but what the heck though I give it a try.
Just ordered the new Pentex k100D with a new 2g card. I looked at the site and it said it was in stock knowing that it is a new product that noone really had in stock. When I ordered on Sunday night I went back to the site to see the product picture for the 100th time (cause I have mental problems) and I noticed it was OUT of STOCK. I really thought I was going to get he product weeks later but lo and behold I just recieved it today on a Wednesday and could not be more thrilled about it. I would Def. order again...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being trustworthy
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Resolving problems
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Verified
1/5

2006-08-02

"I ordered a 8port router and a 16port router from zipzoomfly. They screwed up the order and sent out 2 8port routers so they had fed ex return the the order. about 2weeks later i finally get the 8 port router. its been 57 days now and i still have not received my 16 port router (almost 400 dollars) i had to end up buying somewhere else. I found the customer service people to be rude unhelpful, and just downright asses. I say this because after being on the phone for 30 minutes (long distance!) they would end up sending me to a mangagers voicemail box and i would never get a call back. Right now I'm having to contact my credit card company to file a dispute. It's the worst online buying experiance i've ever had.

David Caldwell
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-08-02

"Very easy to find what I wanted. Prices are great. Ordered late Monday night and order was shipped by Tuesday 2pm. Excellent processing time!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
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Being easy to reach
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Web site being easy to use

Verified
4/5

2006-08-02

"purchased a video card from them and asked for 2 day delivery. they shipped out the same day as ordered. Fedex said it would be 4 days until i would get it. It came on the third. Zipzoomfly was the best fedex is ok at best."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
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Resolving problems
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Customer service making decisions on their own
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-08-02

"One of the best sites. Excellent prices. Free shipping. No hassle. I'll return here first next time I need something for my computers."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
N/A
Customer service making decisions on their own
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Customer service being knowledgeable
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use