ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.47/5
Chance of future purchase:
4.47/5
Shipping & packaging:
1.25/5
Customer service:
3.75/5
Return/Replacement policy:
0.00/5

Verified
4/5

2024-12-23

"Everyone lists this part but it comes up NLA, you need to update this part!"


Verified
5/5

2024-12-11

Good service

"Bought a couple parts online, then realized that I made a mistake on one of them. Emailed them the next day to cancel and followed up with a call, which was answered right away. No way to change the order, so the old one got cancelled and refunded (pending) shortly, and here I am buying the correct parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-27

"The online parts diagrams worked. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-09-06

MAZDAS USER FRIENDLY PAGE

"Wwbpahe was easy to use and quick to find parts needed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2024-08-27

Id

"If it's the right oil I will be happy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2024-08-19

Never recieve confirmation emails

"I Never receive confirmation emails for the parts I order, I called the parts service department 3 times, they say they send a confirmation email and it never shows up in my inbox, so I cant keep track of any of the parts I order from your store which is frustrating. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2024-08-17

"Very good and simple to use. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2024-08-01

Great website, but no responses

"Called customer service, they were VERY helpful; I got the information that I needed to complete my online order. I did that, then have heard NOTHING from them at all! I keep checking my order status (which hasn't moved for a week now), but other than this E-Mail, have heard NOTHING! I have checked my Spam folder, and still see nothing. Better communication would have made this a truly wonderful experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-19

Great

"Easy to order. It is nice that order can be picked up."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2024-05-22

Miata parts a plenty

"Parts were not available and only found out after the order was placed. Don't put parts availability when they are not. "


Verified
5/5

2024-05-26

Reasonable shipping costs

"Every other Mazda Parts sources online option wanted to charge 2-3 hundred dollars more than you (!)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-05-23

Awesome price…glad we found you!

"We will absolutely be back. Great price and I’ve been told speedy delivery. Fingers crossed!"


Verified
5/5

2024-05-17

better than local

"You've always got fair prices, much better than my local Mazda dealer which is why I keep coming back!"


Verified
5/5

2024-04-24

First time... impressed

"Lots of items available. Would have loved to have had the paint codes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-03-04

A day savior!

"So far you're my #1 trusted Mazda original part store. Prices are fair for being OEM and in some cases I've encountered cheaper prices than aftermarket or replacement brands."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service