ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-12-13

"Order was delivered by fedex with no problems. Order was handled promptly and delivery was when promised."


Verified
5/5

2012-12-13

"GREAT. WILL BE ORDERING MORE SOON."


Verified
5/5

2012-12-13

"Service was excellent. Quick shipping. Would highly recommend this merchant."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-12-13

"I was completely disappointed with my recent purchase. I was sent the wrong item and when I contacted customer service was told that the item I purchased was not available any more. I was only refunded the base price minus shipping costs and had to contact PayPal to file a complaint to finally get the full refund. I should not have been penalized for purchasing an item that you advertise on your website but don't have. I am sure that my experience is not typical but definitely was negative. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-12-13

"Top notch company, free shipping on orders over 50 bucks and free return shipping on any order your not satisfied with. I am a purchaser for Stoneham Drilling Williston, ND. and came upon them doing an item search. They are prompt, friendly and very professional."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-12-13

"Product received was exactly as promised and received very timely."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-13

"Timely delivery, good prices on drum dollies"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-13

"Nice company. Will certainly do business again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-13

"My item arrived quickly and as advertised. Good Seller."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-13

"Robertshaw furnace control exact replacement. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-12

"Items came in as described and on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2012-12-12

"Positive. Negotiating the website for searching is sometimes pretty tough. Categories aren't always intuitive for us. Further, one tool we ordered was called a t-handle wrench when what it really was, was a 3/8's Craftsman breaker bar. That is what we wanted, but I would not call that a t-handle anything.
In any case, we'll do business with Zoro in the future.
"


Verified
5/5

2012-12-12

"Great! Prolly do business with them again
"


Verified
5/5

2012-12-12

"Great company very easy to purchase from,had the lowest prices I could find, plus free shipping on 50 bucks or more, no matter what it is.Very happy will and have bought from ZORO again.
Brand names low prices.
Two Thumbs Up
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-12

"Very Pleased With ZORO Tools. Will buy again. Good prices and FAST delivery. - Thanks"