"I purchased an item from www.zumba.com and upon receiving it I wanted to do an exchange to a smaller size. I told to ship the item back. I shipped it back. I didn't hear back from for 2 months. I called only to be told they will not do an exchange since I paid with a gift voucher. They are willing to refund me the shipping cost of $6 They are out of Hallandale Beach FL. When selling apparel online replacing items is standard the practice. The smaller size pants are currently at $44 in stock."