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1/5

2017-08-11

Product needs work and / or basic customer service

"Got stuck in the first part of the process trying to verify my identity and was given a phone number to call. Whichever call route you take, it always ends in "leave a voicemail" so meeting customers needs live / immediately is not a something Zumper considers a priority. As far as the actual service goes, I'd question it's effectiveness because the very first form I was asked to populate had basic information (e.g., Name, SS, address) and I wasn't able to progress in the process. Something's gotta give but as it stands, it's not a working product / service"


5/5

2017-05-09

Great customer support

"I really appreciate that customer support responds so quickly to my questions. They've helped me save so much time!
"

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1/5

2017-02-03

Zumper.com is garbage

"Zumper.com has ZERO customer support, period. I've been trying to get an update to my open ticket for 2 weeks now and no one bothers to reply. Pathetic bunch of libtards. Don't do business with these lowlifes."

Detailed Review Benchmark + -
Pricing of products and services
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges