"This company is working in the shadows. They are presently being persude by Gibson or better known as Cerwin Vega for selling their equipment illegally.
They "a1components" pride themselves on Upselling and this comes from their tech advice people who do not even have the basic understanding of home theater or anything else. Just sell sell sell.
Returns are impossible because a1 is really a shadow company for skywalker... this way they have no culpability if anything goes wrong and IT DOES... If anyone comes across this by chance. Stay far away from this company. Your products will have white tape over ALL the serial numbers. Why do you think they do this? No tracking. No tracking no nothing... comes from where? who? what? Nothing... No worries. Gibson will settle this legally with a1 but this goes out to all those who innocently come across a1 and think they might be a legitament company. Amazon is the next company that is going to dump them just because of liability risk. Selling equipment illegally. Shadow B stock, grey market, after market, counterfiet. Please be warned."
"The item I ordered (Skywalker inline UHF booster) arrived surprisingly fast but was defective. Replies to my communications with the sales department were same day, but the agent was always anonymous. However the processing of my return by the warehouse staff was much more casual and unhurried but appeared to speed up when I entered a charge dispute with my credit card company. A refund was accomplished in a more timely fashion."
"I ordered 2 pairs of Choice Select Half Moon Speaker Brackets from this seller, from ordering to my door in 45 hours. I am impressed. The caveat is they charge sales tax. Overall still cheaper than anywhere else I checked online."
"Ordered several keystone parts for in-wall wiring. Fast shipping. Great prices. Well packaged. Would buy again. Thanks!"
"Placed order for Channel Master 7777 on 11/03 and it was delivered on 11/05. I am VERY impressed with this company."
"I ordered 6 Channel Master Model 3206 A/B Push Button Switches and received no name switches.
a1Components is also Skywalker Communications
Customer Service was prompt to respond and offered a refund or RMA but no mention of who will pay the added shipping cost.
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"I've ordered from A1components a few times over the years, and I've always been happy with them. This last order was amazing. I ordered a Plasma Proof IR receiver on Monday afternoon. Received it in the mail on Tuesday afternoon. Amazing. In previous purchases, I've experienced good customer service, even when i've had to return defective items. "
"I made a thorough search of internet stores, and found that this store had the lowest price for a Channel Master 7777 preamplifier, which I ordered via their a1components.com site. The shipping charge was competitive. The item was well packed, and delivery via UPS was very quick. Overall, the transaction was very satisfactory."