"I was worried about ordering with this company based on the reviews. Thankfully my experience could not have been better. I ordered my items on July 17. They items were shipped out on July 19 and I received the package today (July 22). So happy to have gotten my items so quickly. I will definitely order from them again. Thank u ajudaica!!"
"I bought 6 kippot (2 white statins for the Holidays), a Magen David necklace, 4 tzitzit shirts and a talit clip for my Dad. I had it express 3-5 business day shipping on 06 April, it was shipped out 07 April and on Monday 11 April (2 days into the 3-5 day window) I tracked my package DHL said it was on hold in Germany and they don't know when it will be shipped out. I called DHL (yeah, that didn't go well) and then called Ajudaica and they promised to call me within an hour. 5 hours later, I call them back and they said they will contact their manager about the issue and a possible refund for the cost of shipping. The manager emails me and says that the package is already in America and to wait for delivery. I email back saying that it shows delivery date of 20 April and that is way past the 3-5 days delivery time I paid for. He responded and said that it could be here in time and if not they will refund me. USPS (not the method of delivery I paid for) was given the package and now says delivery date 18 April. That is AFTER Pesach begins this year and I don't have my items that I paid extra for. They were meant to be gifts that would be used for on the first night of Pesach, 15 April.
BTW, I paid 200 dollars for my goods.
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"They charge you and never send the item. When I reached out to them they sent me a tracking number but the number shows the item was never sent. What a chillul Hashem!!"
"If you order something, expect to wait 6 months to get it. If you are lucky that is."
"I received my kiddush cup set and matching tray just in time for the Holiday. I love the extra special care they took to ensure it arrives undamaged with the packaging you provided. I love my new crystal set. I am sure I will have many years of enjoyment using it. Blessings to Isreal.
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"By far the worst experience I have had in online shopping, I ordered my shofar back in 5/19 I ordered it in advance to make sure it came in time for Father’s Day at it was suppose to be a gift. After a 3 weeks of no response from USPS and the company I decided to send an email i got no response after two weeks which is now 5 weeks of no response of where is my package I email the company again and USPS. USPS stated that the package had not even reach their facility, so I email the company for a refund because at this point Father’s Day is over. Long story short I ordered my items on 5/19 it’s 6/30 and I still hav not received my item. Save your money and go to another company because till this day they still have not emailed me back. Disappointed "
"They had a very well organized, easy to navigate website and they gave me all the pertinent details I needed regarding the different types. "
"I just got the Bamba Snacks I ordered, took about 10 days, will order again."
"Fast shipping, prices were very good, I'm proud to have it in my home! "
"I love to find this kind of websites that hold so many cool Judaica things, both a fantastic gift for Channuka and the shipping was fast, and my mother in law loved it "
"The tefillin I ordered arrived just on time for my son's bar-mitzvah, thanks to ajudaica for the fast delivery"
"I paid for a kippah and they have cancelled my order and have kept my payment! I pray that Hashem will end your business and that you will pay back tenfold what you stole from people Amen. "
"Everything came in exactly as described. Excellent experience! Will be buying more!!
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"The customer service is the worst I have encountered. I ordered a Christmas gift on 12/4/19 and as of today, 1/11/2020, I still have not received it. I have been in contact with its customer service since 12/21/19 and they have been jerking me around since. They promised a refund on 12/31/19 and now refuse to honor its word. Their excuse was that the item has been scanned in in the US already (no update from USPS since 1/1/20) Now I have to contact my credit card company and PayPal to dispute this charge.
Do not order from this site; stick with reputable companies like Amazon instead. This company should be ashamed of their dishonorable practices. I will be posting on all review sites to warn others about this company.
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"I ordered a Chanukah Menorah. My credit card was charged before they received the menorah from the artist and then I was told it was no longer available. I did not receive a credit and am now disputing the charge with my credit card company.
Shameful !!!!"