ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2013-09-06

"Have not yet received the merchandise I ordered. I did expect to have it by now."


Verified
5/5

2013-09-05

"I am thrilled with my order. It was very easy to place my order online, the price was great, it arrived in a timely manner, and most of all, the quality and appearance of the set, EXCEEDED my expectations!"


Verified
5/5

2013-09-04

"Great selection and prices! Easy way to buy quality items."


Verified
5/5

2013-08-18

"I was pleased to find items here when they were no longer available at the original seller. Everything arrived on time and in beautiful condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-08-13

"Well I read all these wonderful reviews of A.J. Moss and decided to give them a try. It's very clear that whatever they were doing to make people happy they have clearly forgotten while dealing with me. I placed my order on the 25th of July, 2013. I was charged the 29th. It is now August 13th. No sheets. I email on Saturday the 10th and was followed up with on the 12th that they would look into the situation. As of noon today I have requested a refund. I have heard nothing from the company since our short email exchange. Want my business? Make it a point to keep me feeling like you are working on my behalf. Every company will make a mistake in shipping or product quality, it's how that company handles themselves and treats the customer after they realize that there is a problem. In this case, you failed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-12

"Your survey is premature, The merchandise has yet to be shipped, As far as the transaction process ,,it went smoothly.
The web site is user friendly and easy to navigate
"


Verified
5/5

2013-08-12

"I have enjoyed everything that I have purchased from AJ Moss. I received my orders on a very timely manner f2f with everything being of the utmost quality. I plan on ordering from them again soon. Thanks"


Verified
5/5

2013-08-08

"I saw the same thing at a major chain store, but was able to get a better deal here. Also, the items I ordered shipped in a very timely manner. Have used this site a couple of times and have been very satisfied both times."


Verified
5/5

2013-08-02

"My order arrived promptly and in excellent condition.The comforter is beautiful and the price was even better!"


Verified
5/5

2013-07-27

"Ordering on line was easy. Items delivered in good condition. Packing was excellent and delivery was timely. Prices with 20% discount and free delivery on orders over $100 were the best that could be found!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-25

"Got what I ordered quickly. Great experience."


Verified
5/5

2013-07-20

"My order came quicker than I expected. Unfortunately, I may have to return it, as my king size bed may need to be returned."


Verified
5/5

2013-07-19

"It was a good product and good quality material."


Verified
5/5

2013-07-18

"I had my order within 6 days, AWESOME. I have made another order since. Thanks so much! Great customer service also."


Verified
5/5

2013-07-10

"Ordering through AJ Moss was easy because their web site is designed well. They have very pretty pictures of their products. My delivery came quickly. I had a good experience with my order and am satisfied with the service and product. I will use them again."