"The prices were within $100 of their competitors however they would not match even though they say they will! The ONLY reason I bought from them was that they offered to accept PayPal. "

"Website had the right amount of detail to allow me to make a decision. Which is more then I had gotten from some local retailers. Nice job."

"I loved being able to shoo for a refrigerator by height. Thank you!"

"Originally, it seemed that I needed to chat to order.

You don't. Ordering after business hours seems easer.

I'm expecting the delivery to go well and my freezer to be perfect."

"The ordering process and price is great. We'll see when the product arrives."

"So happy AJ Madison carries Thor appliances! Looking forward to receiving our new gas oven/range! zero % too! Excellent!!!"

"all was well; was just hoping to figure out when approximately the order would deliver, that would have been helpful."

"Found a great deal on a floor model blue star and low and behold after the order was confirmed Friday night and the weekend sale happened, I get am email saying my order has been canceled and I can now but a new one with a 3k uptick in price. I understand mistakes happen but as a customer service professional myself there was little/none done to soften the blow. "

"Great experience and prices. "

"I asked for a quote so that my mother could place an order, it had to be fulfilled over the phone. They kept her on hold for 20 minutes after transferring her to 2 people. So now I'm placing the order for her online, and it won't let me change the contact phone number. Hopefully I get a functioning washer and dryer this week."

"THANK YOU, AJ Madison, for having a website that allowed me to find the microwave oven I needed by entering its color, features, and dimensions. You saved me a whole lot of returning. Your price is $10 higher than JC Penney's but I bought the item from you because you deserve the sale. Your product filters are really comprehensive."

"First time customer, I opened an account and the customer reps were very helpful and friendly, plus my call was handled with care and in a timely manner. I look forward to being a new customer."

"When you're shopping for your major home appliances AjMadison is easily the best in price and customer service.
If there is ever a problem with a delivery you can also trust them to resolve any issue ( they easily resolved a warehouse mixup and even gave me an upgrade on a previously purchased refrigerator ).
The AjMadison website is also convenient, it was very easy to shop by specific brands and do comparisons. The product descriptions on the site are also very detailed with helpful customer reviews.

So forget the box stores, you will truly find a better value when shopping with AjMadison. "

"Hello. I was chatting with Eli and then he disappeared. No reposne to my question. I'll be happy to email you the chat. "

"detailed search criteria makes it easy to get exactly what i'm looking for."