"Good price, fast delivery, excellent customer service."

"Ambry.com absolutely exceeded my expectations. I was searching for a very obscure discontinued forms printer, the Lexmark 2380+, and came across Ambry.com and a few others. I initially went with another site due to a lower price for a refurbished unit; however due to delayed and non-communicated order and inventory issues on their side, I promptly returned to Ambry.com. I was a bit skeptical after my encounter with their competitor, but Ambry's website mentioned it was in stock, condition - *new*, with a 1-day lead time, so I decided to proceed.

I called customer service to estimate shipping and got a helpful person on the phone after a single ring, very impressive. I asked to proceed, but they couldn't provide the lower internet website price over the phone, which is fine so I proceeded back to the website to complete the order. Back on the website, the price had actually gone up in the few minutes that had past since I was on the phone with customer service, and the $11 shipping discount had mysteriously disappeared... a little shady but plausible and still worth the new price if the printer is actually *new*. Fortunately, I already had the printer in my cart at the previous price and I was able to proceed cautiously optimistic.

Other than the strange issue with pricing, that I narrowly avoided, the remainder of the order went through without a hitch. In fact, it went better than I could have expected. The printer shipped with zero lead time, so it shipped UPS ground the same day it was ordered. The printer arrived right on time today. The printer was professionally packed and was indeed brand-new. So overall, Ambry.com far exceeded my expectations after previous difficulties in obtaining this rare item. Only could have been better if I could have used the shipping coupon that mysteriously disappeared when ordering."

"Ambry had a laptop part, only offered by a small handful of online stores, at a price that was 34% less than the manufacturer. It arrived within a week, and in excellent condition."

"Excellent service. Urgently needed hard drive for server array friday at 4:30 They got it out for FEDEX saturday delivery and we we back running in less than 24 hrs after the crash"

"Hp did not have my part in stock and recommend I try Ambry. All I can say is that Ambry is very good. Bill was very helpful and I would hope he is commended for this positive feedback. Very straightforward and I love the fact that the overnight shipping options define exactly when you will receive your shipment. I will use Ambry again in the future."

"We have 100% confidence in Ambry. All of our buying experiences have been completely satisfactory. They are wonderful to work with, and when we were in a pinch yesterday, Brad went out of his way to help us, and he got us out of a real jam. I would recommend Ambry to anyone needing hard-to-find equipment."

"I bought two refurbished HP xw6000 workstations a couple of years ago, primarily because I wanted to get a more powerful system without having to change to Windows Vista. They had only 40 GB hard drives, ample for the time these systems were developed but just barely adequate now. While upgrading to 500 GB hard drives, I decided to max out the memory (as purchased they had 2 GB). Through online chat with HP I got the part numbers for the correct 1 GB modules, along with a link to the order page at Ambry.com. My order for four of them was placed around 1:00 a.m. on 9/8, and I specified the lowest cost shipping option, with a delivery of 4 or 5 business days.

I received my order about 6:00 p.m. on 9/9, which was a pleasant surprise. The parts were correct, and I installed them with no problems.

I was so pleased with this experience that I ordered four more modules for my second system on 9/10/2010. Unfortunately, when the second order arrived, I found that they were not for the correct frequency. Contact with customer service on 9/13 promptly resolved the problem and a replacement arrived by air on 9/14. It was particularly nice to deal with people for whom American English is their first language. I don't hear well, and conversation with people from India is difficult for me to understand.

Following these experiences, I ordered replacement fans for my Dell 9100 laptop, which arrived well within the time quoted for UPS standard delivery.

I highly recommend Ambry for replacement computer parts. Their prices are quite reasonable, and their customer service is among a handful of the best I've experienced."

"Good price. Great shipping. I ordered for overnight delivery after the same-day shipping deadline (not that I recommend doing that) and still got the product next day. Good communications with order status update emails."

"I have been ordering Compaq parts from Ambry since around 1993. Never a problem. Easy ordering, very helpful and informative sales people and an easy return policy.

Yesterday an old legacy (circa 1992) DeskPro 486/66 M desktop blew its power supply. To my utter amazement, Ambry not only had the exact same part, but at a much lower price than could be found elsewhere. Not only that, but they had a complete inventory of almost every part that is in that old DeskPro M! This is why I never worry about "do you have this part in stock?" at Ambry.

I highly recommend Ambry. The salesman I deal with there is named Bill and he comes through for me every time. "

"Ambry.com saved the day for us twice in a row. They had an older but still critical part on-hand for us, confirmed it was in stock (manually), and went beyond their policy for shipping timelines. The correct part arrived and was billed/shipped appropriately. The customer service was also helpful and no-less than a huge level above other resellers. Their prices are up-front, and their return policy is perfect.

This is all in contrast to two other resellers who failed on 3 of the items mentioned above.

We highly recommend this reseller - even over other resellers recommended by HP directly."

"Ambry is a VERY RELIABLE and fast turn around vendor. I would reccomend them for your spare parts needs."

"It is a pleasure ordering from Ambry. The parts that they have available for older computers is amazing. The staff is very friendly and knowledgeable."

"I started using Ambry International around 3 years ago when Hewlett-Packard referred me to them. Last week, I lost my notebook adapter on a business trip. Ambry sent me a replacement overnight to my hotel. Great service and great price."

"These guys are AWESOME! I ordered a used notebook from them because my old one was starting to die on me (the screen was begining to flicker) Anyway the price on the notebook was cheap and I thought I was going to get a really used notebook. To my surprise it looked brand new! I was like totally shocked. Not to mention they shipped it the same day I ordered it! I would totally recomend these dudes."

"Bait and switch merchant, stay away!

Called after the order told me they had stock, but wanted a hire price than listed on the website.

Watch Out! "