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Product & services pricing
3.75/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.84/5
Customer service:
3.97/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
5/5

2024-06-21

Satisfied Customer

"The website is easy to navigate. The discount code was tremendously helpful. Delivery was in a timely manner."

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Verified
5/5

2024-06-21

American AED review

"Very good service, ordering, delivery all excellent"

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Verified
1/5

2024-06-20

Bait & Switch Practices

"Not until I received this request on how American AED was did I ask where my order. I was told 4-5 weeks out when nothing on the website states this. The email stated I could upgrade for $325 to an AED that I don’t want. This is Bait & Switch. It is illegal. I told this to Raysa, who immediately said, “No,” so that’s not only a practiced answer, but she doesn’t know the laws of the USA. I would have ordered from another company had I known. CALL first and make sure your item is in stock or how long it will take to. My advice. DO NOT USE American AED. ORDER FROM SOMEWHERE ELSE. "

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Verified
5/5

2024-06-20

Very fast!

"Thank you for being so efficient!"


Verified
5/5

2024-06-20

Quick

"Arrived in timely manner. Items needed in stock."

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Verified
5/5

2024-06-19

No better AED company

"As the Chair of my church's Safety Committee, I purchased two AED units and three CPR manikin kits from American AED within two years with absolutely no difficulties or delays. Customer service was always wonderful and I truly believe in their products. The company has a wide variety of AED units and will help you select the best one for your situation. I am amazed at how quickly I have always received my orders-usually within a week-even when I had to mail a check instead of ordering online. After much research from other sources, I would and will definitely recommend purchasing from American AED again."

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Verified
5/5

2024-06-18

Excellent service

"I needed the AED quickly before going out of town. I indicated this in the notes online. Early the next day a representative called me and made sure to expedite the order. I received it exactly on time. The representative even answered a few of my questions about the device. She indicated that it was the best one available and the most popular. She even gave me a schedule for replacing the battery and pads.
Overall, I'm extremely pleased with the service.
"

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Verified
5/5

2024-06-18

Good Service!

"Ordered AED pads and they arrived promptly."

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Verified
5/5

2024-06-18

"Great price and received package within a week. I recommend!"


Verified
4/5

2024-06-18

Too expensive

"Our order came quickly and with no issues. I just hate that these important replacements are so costly. "


Verified
5/5

2024-06-17

Trainng Book

" taught AED for for years at American Red Cross. Reading your training book very easy to follow. The only thing it did not have check call care and abc. but great job"

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Verified
5/5

2024-06-17

Easy!

"Easy to follow instructions."

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Verified
5/5

2024-06-17

Excellent

"The device came quickly and it gives us peace of mind!"

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Verified
2/5

2024-06-17

Back ordered

"Still haven’t received the battery I ordered I was told it’s on back order. My AED is still beeping and people are getting annoyed. "


Verified
5/5

2024-06-15

Great customer service

"Team jumped into action when another vendor failed to deliver on time."