"The importance of AED's in buildings are crucial in the steps taken in life saving procedures. American AED (Grey Barnes) understand that. The follow up was immediate, questions answered within the day and took the time to listen. Grey was very knowledgeable and was able to provide me the best fit for our agency. I hope to never have to use these AED's but I feel incredibly confident that our agency has the best possible tools if ever needed. Thank you American AED for quick response (AED joke here)! "
"Would recommend American AED"
"Our machines came super fast and are exactly what we needed! "
"Good will buy again for sure "
"The two AEDs arrived on Saturday, June 1st, instead of the following Tuesday, June 4th. I was not happy because I meant to stay home on Tuesday to prevent losing the AEDs when they arrive. I was not home on the Saturday when they arrived. I could have lost them! The additional pediatric pads have not yet arrived. It is now Thursday, June 6th, early in the morning, no mention when they will arrive, no tracking number either.
The Fed-Ex driver was supposed to ring the doorbell + call my number when the AEDs arrived; that did not happen: no doorbell, and no call to alert me.
The AEDs & the adult pads, instructions etc. look great, the cabinets look very nice. I am happy with the products. Now just hoping it will deliver when any cardiac emergencies arrive."
"Overall great experience. Pricing was great, delivered quickly with free shipping. Communicated well with invoice, delivery updates, etc. I will order from you guys again.
,Deborah
Greenway Equipment"
"Received a new battery and now have an error code that I can't find anywhere. Rather disappointed that error codes are not posted online."
"I do not know any other company that will AUTOMATICALLY UPGRADE an item that they have run out of stock on ... for FREE! There is no way to be more pleased with American AED's handling of being out of stock on the item we ordered! They notified us about this, and then promptly sent out the upgraded units. We will return American AED for future needs! Love y'all! "
"Would definitely reccommend Five Stars *****"
"Very easy to order and they provided detailed transit location. "
"The AED is fine so far. We have not had to use it so we are not sure if it works 100% but it makes all the sounds as if it works. We ordered a full package including a cabinet and we are missing part of our order. We tried calling the number on the invoice but the phone just rang so we left a message waiting for a response. "
"excellent serv - start to finish "
"Awesome products at an awesome price!"
"Excellent Customer Service"
"No notice of item being shipped but item arrived without damage. In the instructions is states that the battery must be installed in the AED no more than one (1) year from date of manufacture. The date on the battery was October 2022. It is currently May 2024. More than seven (7) months past what the information states that it needs to be. Plus it does not tell you what to do if it is more than a year past the date of manufacture. No information as to who to contact to get a replacement battery for a brand new item. Also the unit has WiFi but never received an email with login information to connect the unit to my WiFi. The literature states that an email should have been sent but this was false. Happy with the item not being damaged in shipping but not happy with the battery being past its date of installation and no information as to who to contact to get it resolved. "
"Easy web site to use. Had all the equipment that I needed. Fast service."