"The importance of AED's in buildings are crucial in the steps taken in life saving procedures. American AED (Grey Barnes) understand that. The follow up was immediate, questions answered within the day and took the time to listen. Grey was very knowledgeable and was able to provide me the best fit for our agency. I hope to never have to use these AED's but I feel incredibly confident that our agency has the best possible tools if ever needed. Thank you American AED for quick response (AED joke here)! "
"Ordering was easy. Delivery was quick. Videos very helpful in setting up machine, how to use, care and maintenance."
"I ordered a replacement battery for my AED 3 weeks ago. I still haven't received my product. At this point I have 1 of my AED machines that I cannot use because I didn't have a backup battery in stock."
"Bought a AED and a few days later was informed by email that they were out of the one I purchased and the company wouldn’t get them back in stock for a few weeks and tried to sell me a different one. They didn’t cancel my order and refund my money but the website should have said out of stock at time of purchase , not take my money and try to sell me something different. "
"So far still dont have my package,,,,, so cant say how the experience has been "
"Easy to order, and delivery was fast and efficient."
"This marks the acquisition of our third AED, and we plan to procure additional units in the future. We have experienced consistent, efficient service and exceptional customer support.
~Dianna Kost, FAA, Gersh Autism #WeChangeLives"
" Delivery of our new AED and wall mount was super fast even over the weekend. Thank you!"
"was able to use a PO for purchase"
"While my item was being delayed they made sure I was aware ever step of the way. Communication and transparency for me is always the key to a great company."
"Great process with my purchase from American aed. Their web site is funky, but the folks responding to their customer service e-mails are super helpful"
"Nothing has arrived… should go check credit card and see if i have been charged. Purchased a refurbished kit. "
"Got the replacement pad I need fast"
"Excellent service at a reasonable price"
"I ordered an AED. 2 weeks later I still don’t have it. This is unacceptable."
"From Francis to Vanessa and other Representatives I spoke with everything went very well. They were polite and professional. Overall a very good experience. Two thumbs up!!"