"The importance of AED's in buildings are crucial in the steps taken in life saving procedures. American AED (Grey Barnes) understand that. The follow up was immediate, questions answered within the day and took the time to listen. Grey was very knowledgeable and was able to provide me the best fit for our agency. I hope to never have to use these AED's but I feel incredibly confident that our agency has the best possible tools if ever needed. Thank you American AED for quick response (AED joke here)! "
"Good thing we didn’t need it"
"Our church needed this for our church building. Easy to install and we’re sure easy to use if needed."
"Everything came fast, too!"
"You should have told me you didn’t have batteries for the AED when I ordered new pads. Instead I learned when the pads came in. But you couldn’t do that because your profit came before people’s lives. You knew there was a likelihood I would look elsewhere. Profit before people’s lives. You will never be my first, second or third for any purchases in the future and I’ll discourage anyone willing to hear of my experience with your shop. "
"I like the product I received but it was not my original requested item. Which is not ideal but not the end of the world. "
"We bought the church package for our church. It arrived quickly, was easy to set up with very clear instructions on mounting the box and preparing the AED. Clear instructions on how to use the AED. There are also YouTube videos that demonstrate the use. Additionally, our Bridge Club got an AED from American AED about eight months ago. We had to use it right before Christmas when one of our players collapsed. The AED restarted her heart, and she is now back with us playing bridge."
"Paid for extra training and never received. Sent customer service emails with no response. Talked to a customer service lady and she said she would look into it and never heard back. "
"Fast delivery on an item we hope to never have to use"
"Nick Acosta is a great help and very knowledgeable and supportive sales representative "
"The complete package was a great deal! AED, storage case, and more! Quality products, great service, great price!"
"I ordered smart pads for the Phillips FRx AED. So easy to order online. Shipping came by FedEx - fast and trackable. Contents came well packaged. Highly satisfied."
"We are very pleased with our service and product for our AED machine we purchased for our church. I would recommnend American AED to anyone who is looking for an AED."
"Many purchases went well and on time delivery "
"I have purchased three AEDs for donations.in the last few months. Excellent customer service shipping time as expected highly recommend American AED."
"The 4-star rating is due to the fact that I had a representative call to confirm the delivery address was different than the billing address. This is the first time I ever remember requiring to confirm the shipping address for anything. Props to the rep if this is their protocol. But I thought it an inconvenience. "