ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.84/5
Customer service:
3.97/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
5/5

2024-08-22

AED experience

"Tried to get one on Amazon and I just couldn’t for on reason or another, GLAD I didn’t because thes guys were great! I recommen it to all!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-08-22

Defective Unit

"I bought a refurbished AED and it was defective. I have to know send it back and wait for them to repair/replace. I feel they should have just sent a replacement once I sent back the defective unit. I should not have to wait for them to repair something that I just purchased.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-22

Fare pricing. Quick service.

"We were able to get exactly what we needed in a reasonable amount of time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-19

"I like that you can see the availability of a product before purchasing. The pads I ordered were also deliever in a timely manner."


Verified
5/5

2024-08-19

Great

"Fast Shipping and Great Customer Service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-19

Approved!

"Thank you for your help! I was able to find what I needed and i received it sooner than expected. I appreciate your services and assistance. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-19

Great Product

"Product shipped quickly and looked brand new. Very satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-17

Fast and efficient

"I ordered a battery and adult pad pack and they were well priced and came in about 2 days.
Who know if they work? We have never used any of our AED’s. As the oldest employee, I’m quite thankful for that!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-08-16

Delivered as planned

"Came on time once we ordered and quickly installed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-08-15

Really fast shipping!!!

"Great company, great price and fast shipping!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-08-15

Ordered Two Weeks Ago, Not Shipped Yet

"A. I ordered this on 8/5. Today is 8/15. No notification of shipping yet.
B. This is for a remote vacation location, I am traveling there in a week. If I don't have it by the time I leave, it's not going to do me much good potentially.
C. The specific survey question you asked was "Did American AED Deliver?" Obviously, literally no you haven't. Might want to wait on survey until you actually ship my product and/or deliver it.
"


Verified
1/5

2024-08-14

No communication

"I ordered my AED 12 days ago and I have not received it yet. Nor have I received any communication about my order. No tracking number. Nothing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-08-13

Still did not deliver. One week late...

"Also, when you sell these things you should tell the buyer that the pads are designed to be replaced every two years, and the battery as well, so they know the true cost of ownership."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-08-12

3 AED's Purchased

"Purchasing for a school district, the process from order to payment was seamless and easy, even with the purchase order process. Will be doing business with this vendor again! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
2/5

2024-08-11

Still waiting for product that’s back ordered

"Still waiting for back order "