"American Muscle always comes through! Parts selection and choices available! Ease of ordering! Always receives goods on time. Usually earlier! Stellar!"
"Put my car on jack stands as I was going to be replacing a lot of components on it, fluid changes, maintenance etc…I received the wrong brake rotor from American muscle and realized once I was almost at the end of the 3rd day of working on the car from sunrise to sun set. I called them, and they were completely useless. It’s my daily driver and I have work. They told me I need to submit a picture of the box and the rotor to see if I actually have the wrong part, and that I would take 3-5 business days for someone to look and see if in fact it’s the wrong part…. Mfer I’m literally telling you it’s wrong and described it to you over the phone and you said yeah it’s the wrong part… like I need the rotor shipped over night. ASAP I can’t leave my car on jack stands for 2 weeks and be without a cuz your dumb*** doesn’t want to ship me the right part and take care of this mistake "
"After ordering 4 staggered rims with 2 fronts tires mounted because I had previously ordered the rear tires the week before they never sent my order or even called me till a week later that I called to be told I could not order 2 mounted tires with out having all four mounted no email, no phone call, nothing holding over 1600 dollars of mine not to include when I placed the order I was on the phone with tech support ordering everything and explaining I had the two rear tires at home never again will buy from here after this."
"I replaced my chrome housing/clear lens over to black housing/smoked lens and what a great improvement. "
"AmericanMuscle is a briljant supplier of automotive parts. Their assortment is inexhaustible, they ship fast, the prizes are very reasonable and they have great and clear website that is easy to use. However, the number of emails you receive after you bought something is also inexhaustible. Not only connected to your purchase, but about everything. Very annoying…!!! And I couldn’t find how to unsubscribe in my account. Please stop with sending emails and make clear how to unsubscribe from email services."
"Product was in a. broken original packing box wrapped in tape, arrived bent and distorted, hopefully the plug leads were not damaged. Everywhere else that I order motor parts from take some level of care and out into a larger box with some packing to protect the parts. First time shopping here and not impressed,"
"I have been buying parts for my mustangs for well over 15 years now from AM. I have ordered and received dozens of parts over that timeframe and they have always met or exceeded my expectations. The quality of the parts has not changed, the customer service has only gotten better and the user experience has continued to improve on the website. The selection of parts is excellent across all the generations and I would know I have had one of every generation since the SN95. Keep up the good work AM I look forward to many more years of business with you. "
"Good parts and very quick on arrival!"
"I called to order a tow hook for my Mustang. I talked with Ben, who was extremely helpful. He took my order and made sure I got exactly what I needed.
He was friendly, efficient and pleasant to work with.
Great company, great employee.
"
"Everything fit like it was supposed to and looked fantastic afterwards "
"I ordered some brake rotors. Your tracking said "label created" and "Awaiting carrier pickup". 50 hours later, your tracking says the same thing.
Chatted with someone about it and was told they would start a claim. Not good enough, so I called. Was told I would only get store credit. Why because you or your carrier (or both) are inept?
When I demanded a cash refund, I am told it will take 7 to 10 business days to get my money back? Why? It takes you mere seconds to take my money when I order something. Should be the same when you or your carrier screws up.
Then, I get an email telling me I have 1ten dollar credit to my account???
Trust and believe, I will NOT be using that credit anytime soon.
There are other companies out there that want my business.
Have a good day."
"I spent months wrestling with whether to order upgraded rims and tires online because this is a first for me.
Everything arrived exactly as described and looked better in person than it did online. Everything fit the way it was supposed to in the car looks great.
"
"The OEM Style Raxiom Headlights for my 2004 Mustang are Awesome! I also ordered the led bulbs & these are very bright! I just got these & installed them yesterday & have not set the aim for the headlight beam as of writing this but I intend on doing so afterwards. I received my items fairly quick. Only thing though, by my mistake,I ordered l.e.d fog light bulbs which my car doesn't have so I've had to make a return & send those back. That process was also quick although they charge a $10 plus tax processing fee that's deducted out of the purchase price. Other than that, I'm very pleased with my order."
"Brakes were exactly as described. Great price and I appreciated the veteran discount!"
"Smooth with know issues whatsoever."