"I got excellent service from Aramax since I was stuck with some issues with the shipment and delivery of documents. Although they gave me a good service and the issue has been resolved. Really appreciate the service and I was very satisfied with the service that has been provided to me.
Thank you Aramex and all the very best !!"
"I needed a very important document in Dubai from my Home country Alexandria (Egypt) within 3 working days , with Aramex, the document were shipped on 10:00 am Saturday and reached my end on 8:00 am Monday
Aramex is always exceeding my expectations. "
"It was always a great experience with them but this time, they had recived my package 4 days ago and till now I didn't receive it. They told me I will receive it tomorrow but still 5 days Is a long time for a package.
"
"I had a package shipped from India to Jubail, KSA. It was on time, I could track the shipment all the way until it was delivered. No issues. There customer service in KSA was very responsive when I had a question. Will use Aramex again."
"Amazing customer service from Javed anwar he has made my experience with Aramex beyond expectations. Javed anwar Is friendly and helpful. I would like to appreciate his work. Javed anwar Is an excellent employee of Aramex. Highly recommend Aramex from my experience for all my delivery and smooth operations. THANK YOU Javed anwar. Best customer service I have ever received !!!"
"Aramex is a big name in logistic world, staff is very cooperative, working with customer satisfaction, i lodge an complaint an with in 12 hours i received my parcel."
"Great response , great understanding of customer needs and circumstances , i loved dealing with them , truely a well respected company ."
"I am very impressed with Amex's customer service. Since 2012, I have been a customer and thank you for your appreciation of me as a client. As a client, I am pleased to be respected. I have a dilemma and Anamika * * has helped me overcome the problem I was worried about. Thank you for such excellent customer service, Anamika.
"
"Although their first delivery attempt did not have my shipment - which was weird !! I was left worried that my shipment was lost - but a day later I got it. ARAMEX is a big name and I look for it to be a leader amongst competitors "
"I had two shipments that were delayed due to a address mix-up at my end while placing the order initially. I followed-up with Aramex (handling last mile for one order) and its ShopandShip subsidiary (handling the second order). The customer service staff at both places were extremely polite, helpful and responded to my emails (a pleasant surprise since we are so used to automated replies that are not helpful most of the time). Both parcels were delivered as requested. I am a long time customer of Aramex and Shop and Ship for more than seven years now, and this experience reinforced my belief in this company and its services. As I told them by email, with such a great service despite the pandemic, that you have a life-time customer :)"
"I had two shipments with Aramex in November 2020, both were from Amazon, once the shipment reached my city (Al Namas), I got a message from Aramex to collect it myself, and that happened with both shipments, I refused since it was a house delivery, I contacted the customer service, their representative "Bayan Alhalbouni" was so nice & helpful, the fact is I became calm after reading her professional reply & knew I came to the right place , later on that day, I received a call from their representative in my city, we argued a little bit, but in the end he promised to deliver it tomorrow at noon, which he did.
For my second shipment, I also had to contact the customer service, this time "Ola Wahdan" replied, she was also supportive. A few hours later, I received a call from their representative in my city, this time he was more understanding & promised to deliver it to my address tomorrow at noon (yesterday), which he did.
Delivery service: 6/10
Customer service: 9/10
"
"شركة ارامكس الاردن محترفين بالكذب والتدليس على العملاء"
"usually in fedex,dhl package arrive 3-7 days.
aramex takes about 12 days to reach iraq-baghdad"