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Product & services pricing
4.37/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.61/5
Customer service:
4.45/5
Return/Replacement policy:
4.62/5

5/5

2021-12-26

GREAT

"THIS IS MY SECOND TIME PURCHASING TICKETS FROM ASAP THEY ARE GREAT ... VERY HELPFUL AND PATIENT "

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1/5

2021-12-24

bad customer service

"I bought a flight ticket with insurance on it. When I ran to problem in the airport, I called them to help me reschedule my flight as soon as possible, they gave me the run around until I bought another flight ticket to go where I was going. Until now I came back from my trip, I haven't received any phone call or email or text messages from them. I even sent an email to the agent who sold me the flight, no respond. Very disrespectful and disgusting. They have no respect to the customers. I do not recommend anyone to buy a flight ticket from them."

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5/5

2021-12-01

Great experience

"Easy to work with, outstanding prices."

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5/5

2021-11-30

Awesome savings

"Very professional and friendly service! Excellent savings and most of all gave me great options!
Thank you Stan!
"

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5/5

2021-11-22

Astounding

"Mr Matteo is an excellent agent, who is very attractive and looks out for his clients. The purchase was few hours long but he made it painless and comfortable. I would definitely refer anyone looking for flights tickets to surely contact him. I’m really pleased with his customer service, greatly executed. Keep performing my friend!!!"

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5/5

2021-11-17

Itinerary mess up

"Yana help me right away my worries gone. She rocks. "

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1/5

2021-11-16

Worst experience ever

"First of all the agent never told me that Scotland was closed to US citizens for leisure travel. Then he sold me a trip insurance policy and lied telling me that I could cancel or change my flight. I explained my mother was disabled snd elderly and she might not be able to go for varireasons. This was a main concern for me. As the travel date was getting closer I could not take the stress of not knowing when Scotland would reopen. I decided it was just too iffy, My agent told me I would have to pay 250.00 for each ticket. I finally agreed and canceled and only got back 700.00 of a 1700.00 ticket price. The agent has been giving me the run around and would promise to call me and never did. Then he would just ignore me or hang up on my when I demanded to know what is going on with my refund. This company is so shady and thieves. I would never do business with them. Horrible people, criminals. "

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5/5

2021-10-30

Very patient , very helpful, very understanding of our needs.

"Kayne took the time to explain and help my Mom buy her flight ticket home. It took time and a few phone calls Kayne had to make even after her work hours I think. Kayne, you are a good person. Thanks ❤️"

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5/5

2021-10-29

Amazing

"Yes, I enjoyed my experience with ASAP tickets!"

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5/5

2021-10-03

First timer very pleased so far!

"This was my first experience with ASAP Tickets and I'm very pleased. I worked with a gentleman named Aslan who very patiently answered my questions about the safety and reliability of their service. Then he spent a good half hour working with me through various options to get the best price on an itinerary that met my priorities. I have updated my seat selection at the airline's website and am ready to go!
"

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5/5

2021-09-27

Excellent Agent

"Great Experience. I will make another purchase from Asap Tickets. Thanks "

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5/5

2021-09-22

Smooth

"I have never looked for any ticketing website aside from the direct airline websites, however I was desperate to find the cheapest ticket to book, luckily I was able to check ASAP Tickets. I was hesitant the first time I was in their website after when I filled up the search bar it directly pop that a representative was going to call in a few seconds. We talked and discussed my preferred flight details but I was still hesitant. Few days have passed I received a call from an unknown number, he then introduced himself, a Filipino who is an agent and working with ASAP Tickets. I was happy that a "kababayan" is willing to help me and I was be able to express myself in my specific needs and wants when booking a ticket. It took awhile because I still need to make some decisions and long discussions with my parents from afar. Not only will they book for your desired ticket but they will also discuss with you some pro's and con's detail by detail and that makes them, especially the agent who handled me, a great example and a great choice if you're planning to travel with specific needs and wants. It took awhile but it was the smoothest transaction, by far, I had with airline ticket and customer service. Thank you so much ASAP Tickets and especially to Lawrence! Keep safe!"

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5/5

2021-09-15

Great Customer Service

"Mikay was most helpful. Best I've seen. She is the reason I'll recommend you to everyone. "

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5/5

2021-09-03

5

"FRED DID SUCH A FIND JOB WITH US, HALF OF US WASN'T USE OF DURING OUR OWN INFORMATION, BUT HE TOOK THE TIME TO EXPLAIN AND WERE VERY PATIENT. THANKS AGAIN> MABEL SMITH."

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5/5

2021-08-20

Thanks

"So far so good . I hope is gonna be that way all aroud the trip. Thanks again for Miss Hiyas for the perfect service "

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