ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.37/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.61/5
Customer service:
4.45/5
Return/Replacement policy:
4.62/5

5/5

2019-02-14

Jake is great!

"Jake was very helpful and responsive to questions related to all the details of the booking process."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

5/5

2019-02-09

ASAP... Best in All Travels.

"ASAP and their Customer Service Agents are the Best... Sandy, she did Excellent Job."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-02-03

Great Service

"Shirley has been great. I will use your service in the future. She kept me informed and up to date all the way through my transaction. She has been very professional and kind to this slow old man."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-01-24

Best of the best

"Always good. Ms. Mclaren is always doing a very good job at assisting with my booking. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-01-08

"Styx has been very helpful since the beginning I get in touched with him in search for the flight."


5/5

2018-12-15

"Florence was very helpful and patient. Extremely polite and i will make sure to look for her with my next flight ticket search. Thank you Florence for you exelent servise !!!! "


5/5

2018-12-13

Excellent service

"Sales/travel agent Theodore goes out of his way to search available flight and calling me over 18 times following up details and payment confirmation "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-12-06

EXCELLENT SERVICES (Sharon)

"(Sharon) will away be my go to person for my plane fare, she has a heart of GOLD and she is very patient. this is the kind of person that your want to help you out when it comes down your travel. Sharon is a FIVE STAR in my book excellent job.
She did her research and found me the best prices and times that I need to fly. Working with Sharon was priceless.
"


5/5

2018-11-06

hard worker

"My agent (Darius) did his homework and found me the best deal with the airline i preferred."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

5/5

2018-11-05

Great Price great service

"My agent took the time to do research and got me a great price."


5/5

2018-11-04

Excellent service

"I put in my request and within a day I had the best deal in airfare that was hundreds of dollars cheaper than the other web sites. "


5/5

2018-10-19

Very good travel agency

"Excellent personal service. Went beyond just quoting prices.
I can easily recommend their services to anyone looking for a good flights at reasonable prices.
Jay S
"


5/5

2018-10-06

Mrs Alegra, who assisted me, was very efficient and collaborative

"It fulfilled my expectations"


4/5

2018-09-29

Great!

"Very accomodating but too much paper works i spent so much time sending all the documents"


1/5

2018-09-27

Horrible!!!

"I paid for a tickey to Abuja but by the time I got my itenary after 2 days I found out that I was booked to Lagos. I called my agent forwarded our correspondences to her to prove that she booked me to the wrong destination but she told me that I will pay $250 for each ticket for her to cancel the ticket and rebook me. I called customer service and nothing was done. I have sent proof of the link I sent to the agent that got me the ticket showing clearly that I am travelling to Abuja still ASAP has not done nothing. I will table my case before an attorney for advice on how to proceed with this case since ASAP does not want admit their error and route me to my destination. I will not recomend ASAP to any one cuz customer service was not helpful. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges