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Product & services pricing
4.37/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.61/5
Customer service:
4.45/5
Return/Replacement policy:
4.62/5

1/5

2018-09-27

Horrible!!!

"I paid for a tickey to Abuja but by the time I got my itenary after 2 days I found out that I was booked to Lagos. I called my agent forwarded our correspondences to her to prove that she booked me to the wrong destination but she told me that I will pay $250 for each ticket for her to cancel the ticket and rebook me. I called customer service and nothing was done. I have sent proof of the link I sent to the agent that got me the ticket showing clearly that I am travelling to Abuja still ASAP has not done nothing. I will table my case before an attorney for advice on how to proceed with this case since ASAP does not want admit their error and route me to my destination. I will not recomend ASAP to any one cuz customer service was not helpful. "

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5/5

2018-09-26

Excellent Customer Service

"Very Professional and was able to help me with my needs. More Importantly, would I use them again? YES!"


5/5

2018-09-26

Very pleased with the services

"The agent assigned to us, her name is Silka she’s very helpful and accommodating.
We are very happy we booked our flight with asap tickets.
"

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5/5

2018-09-11

Made a complicated trip easy

"I was trying to book a multi-leg flight and was having trouble finding what I needed at a reasonable price. I contacted ASAP Tickets and Kalista made the entire process easy and financially feasible! "

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5/5

2018-09-06

Consistantly great!

"I have purchased airline tickets for myself and also for friends. Each time , the customer service I received was excellent. I particularly enjoyed working with Jagger who was very thorough, provided me with several options, was patient with my decision making and provided great folloll-up."


2/5

2018-09-04

When pax buy ticket they r not listen customer if he or she has something to question

"Next time i will be carefull v buy 10 tickets annually v buy more then 10 international tickets "

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5/5

2018-08-15

Awesome job!!!

"Garcia did an awesome job!"


5/5

2018-07-17

First experience with ASAP Tickets

"I did have a very nice experience with Zircon, one of representative from Cebu. He was not rushing me, put all his effort to find me good deal for my flight. He goes above & beyond to help a customer. Finds an answer to every question I had. He’s an asset to the company. He even called me to confirm that I received an email that my e-ticket is ready to print. Thank you so much Zircon for all your help. "

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4/5

2018-06-22

Happy

"Susan was extremely prompt and helpful. Prices were very attractive and service was without any stress. Happy."

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5/5

2018-06-13

"I booked so far 3 trips was happy I will do my next trip Dont Forget Ask Agent Melvin he is Great may be all others too'"

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5/5

2018-06-01

Prius's Persistence

"To us Filipinos, family is most important. I got a call from my sister in the Philippines that my father has not a long ways to live. I have to be there as soon as possible. I had a very positive experience with ASAP, particularly with Prius, in the past. Well, I was not disappointed because after so many twist and turns, Prius did not stop looking for the flight I needed. Luckily, and with his persistence, I will be on my way to the Philippines on Tuesday,June 5. I am so grateful to ASAP for having a caring associate."


5/5

2018-05-18

Great Service

"I've got very qualified help. Communication was very easy. I've got tickets at price better than expected. Good job! Thanks."


5/5

2018-05-07

i Give it the highest rate

"Sales presentative (Aldo) was so helpful and patient. "


5/5

2018-05-03

recommendable

"Valiant is very accomodating"


5/5

2018-04-19

Excellent service

"I have a very strict time schedule when i want to leave and land in particular airport and Ulysses was very patient and extremely helpful in meeting my demands. Thank you Ulysses for your hard work! "

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