ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.37/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.61/5
Customer service:
4.45/5
Return/Replacement policy:
4.62/5

4/5

2018-04-08

Good service

"It was a good experience."


5/5

2018-03-24

Customer service and price

"Purple was great - gave me exactly what i required in travel itinerary and the pricing cannot be beat - at least a $300 savings from any other site or by the airline itself - she goes above and beyond and very responsive and yet not overbearing - would recommend her highly in the future to all my family and friends as well as anyone interested in traveling! Great experience!!"


5/5

2018-03-08

Excellent service and pricing

"We used ASAP twice for overseas trips. Booking was easy to work with and price was definitely a factor. Especially on a moments notice...

great people to purchase tickets from

"


5/5

2018-02-15

Cebu Booking

"Adel is a great agent. Hoping for more correspondence. "


5/5

2018-02-02

5 stars is not enough!

"This is my second time using them as my agent and they never fail to deliver, 5 stars is short for what they do for you!"

Detailed Review Benchmark + -
Overall customer service

5/5

2018-02-01

Very helpful with my urgent needs...

"I had a family member that passed away overseas quite unexpectedly. I had to get from Los Angeles to Manila quickly to be with family and attend to the things that needed to be done. My arrangements were handled by Nimfa, he was patient and helpful during this stressful time. I was impressed by every part of the process, highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-01-24

Travel arrangements

"Awesome with the person who makes our travel tickets purchase. He is so patient and accommodating our needs
“ Hurray to Vandyck “
"


5/5

2017-12-17

excellent service

"personel is friendly and great service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-12-15

cairo trip

"Cleveland is polite, professional and thorough. This is expected but not always given in today's busy world.
The thing that sets Cleveland apart from the rest is his patience. Because I had to coordinate with others throughout the USA, my dates kept changing so we talked several times before I made a decision. It never sounded like his patience was being tested.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

1/5

2017-11-12

Bait and Switch

"Your agent Wolf was very helpful, however Bristol keeps making excuses of what he can't do. Says my Confirmed flight was subject to change and the only choice I had was to accept arriving at a totally different province in the Philippines or get a refund. Now two days later, I see a ticket still being sold on the same airline that he said was pending cancelation. Explain to me why CheapOair Selling an airline ticket on the same airline on November 24th two days after he told me it was pending cancelation. If this is true why would there still be tickets listed for sale on another website. I wish now that I had used CheapOair to book my flight to begin with. All that I accomplished by using ASAP tickets after I found the flight on CheapOair to begin with and sent screenshot so you could issue the tickets at a $60.00 savings which I spent on trip protection, was to end up with my entire itinerary turned upside down and scrambling to find a flight home in time for Christmas for my wife and continuing to find flights for your agent instead of them finding me flights

"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2017-11-03

Travel Agent Prince and Asap!

"Prince is very professional, persevering, and great in follow-ups. The company is best in customer service and the staffs are so polite. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2017-11-10

Professionalism at its best!

"My experience with ASAP was excellent; because of my representative Casper, he was thorough when providing me with all the important and necessary information, suggestion and advice for my international travels.

I will recommend Casper and ASAP to my friends and family for their International and domestic travelling needs.
"


5/5

2017-10-26

Excellent service for this first time user of ASAP tickets.

"Joy was my personal agent. She was terrific, reminder emails to " make my travel plans" following our initial conversation, but not pushy or intrusive at all. Consequently I didn't feel that dreaded sales pitch from her. I've always made my own travel arrangements overseas, this was a first using an agency, but I will certainly use her as an agent in the future.
One tiny annoyance was that you won't see a " ticket" but rather a confirmation number and ticket numbers, I missed it and emailed her, she replied in 5 mins with the explanation. It's different than the " print tickets" message you always get, example from Kayak, and see " tickets"
For you to take to airport.
But all in all I give 5 stars.
Mary Manning Grass
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2017-10-16

Awesome Pricing and superb Customer Service

"Awesome Pricing of ticket for my mother-in-law, and superb Customer Service throughout. Alos a big shout out to McBayne, he was really the best!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2017-08-29

Excellent service!

"Excellent service! Initially I was skeptical about the business but after confirming my flights with the airline, I was delighted to know that it's legit.

Benhur the travel agent was very helpful in my travel needs. He is willing to accept the changes that I needed. I highly recommend ASAP travel.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process