"Ik bestelde een tapijt van 120 cm. Ontving er een van 60 cm. Terugsturen kan alleen naar een Chinees adres met de factuur, die je nooit hebt gekregen, met een ondertekend formulier waarin je verklaart dat je akkoord gaat met de retourkosten voor jouw rekening en met een verplichte Track & Tracecode: dat kost €29,30. De aankoopprijs was 39,95, dus dat ga ik niet doen. Talloze mails over en weer gingen daaraan vooraf. Je krijgt alleen maar een standaardmail terug, waarin niet wordt ingegaan op je vragen.
Pure oplichterij!"

"OPLICHTERS zijn het. Na weken wachten tapijt gekocht van 1m20.
Ontvangen: brol tapijtje van 40cm!!
Terug sturen kan enkel naar China, en heel duur.
Nooit mijn geld teruggezien.
KOOP HIER NOOIT
"

"Er stond voor 23.00 uur besteld vandaag nog verzonden. Er staat alleen niet bij dat het verzonden wordt vanuit China. Het is nu 3 weken later en heb mijn bestelling nog steeds niet ontvangen. Zet het er eerlijk bij!!! Dit geeft valse verwachtingen waardoor je mijn klandizie (en die van mijn kennissen en vrienden) voorgoed hebt verloren! Ik haat dit soort praktijken!"

"I bought a damage product and no replacement "

"Placed an order for $200+ of products with this company. The order went through and about a week later I realized I had not received the products. Searched for the confirmation of payment and emailed them asking when they expect to ship out my order. A day later I receive a reply that they have my order on hold pending my approval to pay an extra $25 of shipping cost and that I didn’t respond to their email. Fine. I replied back that I had thoroughly searched my inbox and have received nothing from their company, so please update email address, and to go ahead and charge me the extra $25 in shipping cost because I am anxious to receive my package and needed it right away. Another 24+ hours later - I receive an email asking how I would like to be charged for the additional shipping costs - PayPal (which is how I paid for this originally) or credit card (with no instructions, links or phone numbers to call to accomplish this). I reply - just send me a PayPal invoice because I’m anxious to receive products as soon as possible. Another nearly 24 hours later - I receive a reply that they have to check with Accounting to determine if they are able to do that - with no further info or options. I reply again emphasizing the need to receive products right away so could they just do what is necessary as soon as possible to expedite this situation and not delay in responding to me. I also expressed my disappointment in their level of customer service. The next day I receive an email that says they have cancelled my order due to my non-response to their non-existent emails, so they were not sure how they were going to send me a PayPal. I replied that if they could please just figure out how to get this done on their system and bill me so I can get my products or let me know if I needed to create a new order. Another day later - two emails. First one said they now have checked with their Shipping Department and the new shipping cost will be $119 and the other email is the PayPal invoice for the additional fees. So ridiculous. Horrible customer service. Seems like False Advertising, Breach of Contract, Fraud or Extortion to me. What do you think? Mind you ... I live in the United States (Hawaii) ... same country as this company claims to be a part of. $25 seemed reasonable for possible additional shipping charges (though they probably should have honored their sales contract of free shipping if you purchase more than X amount and the contract did go through at the time of placing my order with the shipping address to Hawaii). But $119??? With so much hassle??? What a waste of my time and energy. Horrible company. Do not buy from here. They will hold your products for ransom. "

"The online ordering from Bebeautiful is easy, straightforward and altogether pleasant experience.
"

"I was referred to you by the manufacturer of the product I ordered, I had never heard of your company before. I was nervous, as I rarely order online. You made it so easy to find what I needed and to place my order. I was surprised and very pleased at how fast my order arrived. Thank you for an excellent online shopping experience."

"wonderful..would order again"

"In the past I have received my products very quickly. As of this survey, I have not received any of the products I ordered."

"Arrived on time in good condition "

"Be Beautiful is always quick to deliver. Also, I like their packaging. Very secure & professional. It gives me even more confidence in the product"

"This product is top notch, as it always has been over the many years I've bought it from various sources. However, I have a very important comment to make about your delivery department. When I gave you a physical address, my name should have been included, because the physical delivery place is a convenience store near my home. MY NAME WAS NOT ON THE BOX SO THE OWNERS OF THE STORE THOUGHT IT WAS FOR THEM AND OPENED THE BOX. LUCKILY THEY KNOW ME AND LET ME KNOW WHAT HAPPENED. I only found this out today after I tracked the package and the usps website said it was delivered last Thursday. I thought it had been stolen from my mailbox, a rural mailbox. As I said, the product is fine, but it is imperative that my NAME BE ON THE BOX. If I had been sure you were using the post office, I would have used my billing address as my mailing address. Thank you for your attention to this matter for future orders. Susan Kennedy"

"I was looking for this item all over the web and BeBeautiful had it cheaper than anywhere else! And to top it off, the shipping was FREE! It arrived very quickly in perfect condition. I would definitely recommend BeBeautiful to anyone looking for a good deal a to name brand beauty products!"

"I was able to find the hair product I wanted at a good price. My order arrived promptly, though a day later than the estimated arrival date. The product was packaged very well for shipping. "

"excellent service. good quality in products, easy payment and I got it fast.
I had bought before and I will buy more again."