"The cost of shipping and the length of time it takes to receive the product."
"Good selection, good value."
"The site makes you think you are paying one price, in the end you pay another. Also says $0 for delivery then charges $16.99 for delivery. It makes you feel like you've been scammed!!!!"
"I get Sherri's Berries for gifts all the time and I love them. Strawberries are always fresh, firm and delectible"
"Called and spoke with a lady on the phone that was not helpful at all ended up hanging up and ordering on line, Missed the deadline by 1 min so had to wait 2 additional days. paid 46 dollars for 6 cake pops. We send out gifts to clients on a regular basis. We will be trying other vendors due to expensive and poor customer service."
"I like the choices but am a little put off by the prices; especially the shipping costs."
"always fresh and delicious and pretty arrangements"
"because the shipping cost were hidden until after the payment was made."
"shipping was confusing by not offering many options and not disclosing fee for saturday delivery"
"I think there should be free standard shipping on $50 or more order."
"Shipping costs were high. Put off by cost doubling on order by shipping - after upgrading order - then difficult to go back and edit order (sticker shock of shipping). Seems purposefully designed to force customer to proceed with order without removing items (able to still ADD items once shopping cost is shown). Almost canceled my order so left a “bad taste” in my mouth. #punintended "
"Ship and handling seems extreme"
"$19.99 somehow turned into $44.97...BS"
"Bc you have a groupon discount that is deceiving making one believe you will be getting this product for less but after delivery and taxes it is basically the same amount and more expensive than my local edible arrangements store. Berries and product is high standard, but there is not really much of a discount."
"ABSOLUTELY HORRIBLE CUSTOMER SERVICE"