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"Ordered replacement laptop lcd screen from "bestelectronic-store" on ebay, a name which turns out to be an alias of Yall Inc. It is worth noting that although the item as shipped from their warehouse in New Jersey to me in the same state, sales tax was not collected. When I received the screen I discovered that they had sent the incorrect screen. Additionally, packaging was frighteningly poor. a tiny square of bubble wrap and a screen shoved into a tiny box. How it made it to me is a miracle. I contacted the company with a description of the problem and detailed pictures of both screens. Their response showed little understanding of the issue and I am certain that they did not even look at the images I included. None the less, they agreed to exchange the screen for the correct one after I confirmed both the dell part number (which was listed in the auction) and the manufacturer's part number. I send the screen back and they send the second screen. Again they seemed ignorant of the issue. Packaging was also terrible. At this point I request a refund, having previously dealt with "ScreenAid", another one of their aliases, in an incident which required a credit card dispute and multiple months to resolve. I received my refund today and wish to document the terrible business practices of this company, as if the 60+ previous complaints weren't enough."