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beststore4u.com

2 reviews
1.00 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-02-08

"
AVOID THIS VENDOR!

I purchased 50 pieces of their "Maxell TRUE 2X DVD-R" -- I get them, and they didn't work at all. There wasn't even a label on the spool, let alone any mention of Maxell. The discs were worthless. I paid $57.00 + s/h (shipping twice, once to return), but was only refunded $47.88. The RMA went smoothly, but why penalized for THEIR mistake?

I will never shop here again - and don't recommend anyone else to do so.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
N/A
Being trustworthy
Making decisions on their own
N/A
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

RH1
Verified
1/5

2004-01-23

"Sold CDR media with a 100% defect rate. I was refused a refund because my request was after 30 days. I was strung along during the refund request period in an effort to get me to wait more than 60 days. After 60 days, I would be unable to submit a claim though Yahoo! Shopping. I had purchased from this company several times in the past, but apparently they are not interested in repeat customers."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent