"BGE Home has always provided excellent service."
"Worst service ever. I have already posted negative reviews on the web. I will never be a “paying customer” for BGE. I scheduled an appointment with another company same week in minutes with a great service rep."
"Terrible. I am canceling my contracts. Wasted my money and can even speak to anyone other than call center. Crap"
"In general my experience was o.k., but as I stated previously, that I had to wait several days for service even though I had no heat and the temperature outside was in the low 20's. A 24 hour emergency crew would have been great! But instead, I spent three miserable nights waiting for service. They gave me a window of 12:30 pm to 10:30 pm! That's 10 hours! This means someone has to be at home nearly all day. That's a huge window and it's not very convient. I would certainly change the scheduling process for emergent situations."
"Efficient professional knowledgeable"
"The assigned technician provided the needed service on the same day that I contacted the call center. This prompt and effective service continues to be much appreciated!"
"the experience was good little disappointed for the wait to get service,i guess you guys are visit this time of the year"
"I was please with the contact with BGE Home and I look forward with dealing with them."
"Same day service for a needed new water heater is an excellent service!"
"Switched to BGE Home a year ago. A little more expensive than other providers, however, well worth it for the quality of work and overall service."
"The customer service representative was informative and helpful. She gave me options to try before assigning a technician while on the phone. She was caring, which is very rare these days."
"Not very!!! I paid $100 to have the service man tell me to call a plumber because he just does havoc"
"Pleasant, delightful, inviting representatives."
"Great experience, questions answered appt made timely."
"I have always had great service from BGE Home and feel they provide excellent service."