"Felicia was receptive, friendly, knowledgeable, and extremely helpful! I really appreciate her assistance. THANK YOU BGE HOME!"

"Very nice, dealt with professional people."

"Love it...service person went out of his way towork with my schedule"

"Relatively pleased with the entire experience."

"My problem was taken care the first time."

"to long to respond for service needs"

"Abby was very informative, great customer service"

"A little frustrating. Technician did not have the equipment which was ordered in the call."

"There was difficulty solving my issue with my hot water heater."

"My previous experiences have been perfect/outstanding. This time it was below par. If I could give a negative number I would give it a negative 10."

"Great experience and professionalism."

"Tech was great. He fixed my refrigerator."

"Had to hire a private contractor in a timely manner . Bge Home did not have the manpower to service a customer who had to wait two days without heat"

"Very professional...quick service"

"Not make me wait for a week without hot water. If the replacement part that was ordered on Tuesday arrives on Friday, I shouldn’t have to wait 4 more days until Monday to have someone come out and fix it."